Abstract
Transport services are a fundamental utility that drives human society. A Digital Transportation Ecosystem is a sub-system of the Digital Ecosystem, which uses ICT resources to facilitate transport service transactions. This research focuses on the selection and ranking of online transport service information. The previous research in this area has been unable to achieve satisfactory performance or give sufficient freedom to service requesters to rank services based on their preferences. ‘User-centered design’ is a broad term to describe how end-users influence system design. In this research, we propose a Service-Requester-Centered Service Selection and Ranking Model, guided by the philosophy of user-centered design. Three major sub-models are involved in this model: a model for assisting service requesters to search appropriate transport service ontology concepts to denote their service requests, a model for enhancing the accuracy of automatic transport service concept recommendation by observing service requesters’ click behaviours, and a model for enabling service-requester-preference-based service ranking. Implementations and empirical experiments are conducted to evaluate the three sub-models and the drawn conclusions along with directions for future work are outlined.
Similar content being viewed by others
References
Dini P (2007) A scientific foundation for digital ecosystems. London School of Economics and Political Science
Dini P, Rathbone N, Vidal M, Hernandez P, Ferronato P, Briscoe G, Hendryx S (2005) The digital ecosystems research vision: 2010 and beyond. Creat. Commons
Dong H, Hussain FK, Chang E (2010) A human-centered semantic service platform for the digital ecosystems environment. World Wide Web 13:75–103
Chang E, West M (2006) Digital ecosystems and comparison to existing collaboration environment. WSEAS Trans Environ Dev 2:1396–1404
Mathew TV, Rao KVK (2001) Role of transportation in society. In: Jotin Khisty C, Kent Lall B (eds) Introduction to Transportation Engineering. McGraw-Hill, Columbus
Dong H, Hussain FK (2011) Semantic service matchmaking for digital health ecosystems. Knowl Based Syst 24:761–774
Dong H, Hussain FK, Chang E (2011) A service search engine for the industrial digital ecosystems. IEEE Trans Ind Electron 58:2183–2196
Abras C, Maloney-Krichmar D, Preece J (2004) User-centered design. In: Bainbridge W (ed) Berkshire encyclopedia of human-computer interaction, vol 2. Berkshire Publishing Group, Great Barrington, pp 763–768
Norman DA, Draper SW (1986) User centered system design. In: New perspectives on human-computer interaction. L. Erlbaum Associates Inc, Hillsdale
Endsley MR, Jones DG (2004) Designing for situation awareness: an approach to user-centered design. CRC Press, Boca Raton
Chinnici R, Moreau J-J, Ryman A, Weerawarana S (2007) Services Description Language (WSDL) Version 2.0 Part 1: Core language specification. W3C
Garofalakis J, Panagis Y, Sakkopoulos E, Tsakalidis A (2006) Contemporary web service discovery mechanisms. J. Web Eng. 5:265–290
Stroulia E, Wang Y (2005) Structural and semantic matching for assessing Web-service similarity. Int J Cooper Inf Syst 14:407–437
Kopecky J, Vitvar T, Bournez C, Farrell J (2007) SAWSDL: semantic annotations for WSDL and XML schema. IEEE Internet Comput 11:60–67
Martin D, Burstein M, Hobbs J, Lassila O, McDermott D, McIlraith S, Narayanan S, Paolucci M, Parsia B, Payne T, Sirin E, Srinivasan N, Sycara K (2004) OWL-S: Semantic Markup for Web Services. W3C
Roman D, Keller U, Lausen H, Lara R, Stollberg M, Polleres A, Feier C, Bussler C, Fensel D (2005) Web service modeling ontology. Appl Ontol 1:77–106
Dong H, Hussain FK, Chang E (2013) Semantic web Service matchmakers: state of the art and challenges. Concurr Comput Pract Exp 25:961–988
Ludwig SA, Reyhani SMS (2005) Introduction of semantic matchmaking to Grid computing. J Parallel Distrib Comput 65:1533–1541
Satyanarayanan M (2001) Pervasive computing: vision and challenges. IEEE Pers Commun 8:10–17
Dong H, Hussain FK, Chang E (2008) Transport service ontology and its application in the field of semantic search. In: The Proceedings of the 2008 IEEE international conference on service operations and logistics, and informatics (IEEE/SOLI 2008). IEEE, Beijing, China, pp 820–824
Dong H, Hussain FK, Chang E (2012) Ontology-learning-based focused crawling for online service advertising information discovery and classification. In: Liu C, Ludwig H, Toumani F, Yu Q (eds) Service-Oriented Computing, vol 7636. Springer, Berlin, pp 591–598
Dong H, Hussain FK, Chang E (2013) UCOSAIS: A framework for user-centered online service advertising information search. In: Lin X, Manolopoulos Y, Srivastava D (eds) Web Information Systems Engineering—WISE 2013, vol 8180. Springer, Berlin, pp 267–276
Dong H, Hussain FK, Chang E (2011) A context-aware semantic similarity model for ontology environments. Concurr Comput Pract Exp 23:505–524
Agarwal S, Sprick B (2005) Specification of access control and certification policies for semantic web services. In: Bauknecht K, Pröll B, Werthner H (eds) E-Commerce and Web Technologies, vol 3590. Springer, Berlin, pp 348–357
Serhani MA, Dssouli R, Hafid A, Sahraoui H (2005) A QoS broker based architecture for efficient Web services selection. In: Proceedings of 2005 IEEE international conference on web services (ICWS 2005). IEEE CS, Orlando, USA, pp 113–120
Arcieri F, Fioravanti F, Giaccio R, Nardelli E, Talmo M (2003) Certifying performance of cooperative services in a digital government framework. In: Proceedings of 2003 symposium on applications and the internet (SAINT’03). IEEE CS, Orlando, USA, pp 249–256
Leem CS, Lee HJ (2004) Development of certification and audit processes of application service provider for IT outsourcing. Technovation 24:63–71
Hussain FK, Chang E, Dillon T (2004) Trustworthiness and CCCI metrics in P 2 P communication. Int J Comput Syst Sci Eng 19:173–190
Salton G, Wong A, Yang CS (1975) A vector space model for automatic indexing. Commun ACM 18:613–620
Deerwester SC, Dumais ST, Furnas GW, Harshman RA, Landauer TK, Lochbaum KE, Streeter LA (1988) Computer information retrieval using latent semantic structure. In: Patent, U.S. (ed.), vol. 4839853, USA
Robertson SE, Jones KS (1976) Relevance weighting for search terms. J Am Soc Inf Sci 27:129–146
Baeza-Yates R, Ribeiro-Neto B (1999) Modern information retrieval. ACM Press, New York
Acknowledgments
We would like to express our appreciation to our programmer, Mr Xiaocheng Yan, who is responsible for the system implementation and evaluation. We would also like to express our gratitude to the anonymous reviewers of our manuscript for their valuable suggestions to improve this paper.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Dong, H., Hussain, F.K. Service-requester-centered service selection and ranking model for digital transportation ecosystems. Computing 97, 79–102 (2015). https://doi.org/10.1007/s00607-013-0347-8
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s00607-013-0347-8