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How natural is a natural interface? An evaluation procedure based on action breakdowns

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Abstract

This paper describes an issue-based method to evaluate the naturalness of an interface. The method consists of the execution of a series of tasks on that interface, which is subsequently systematically analyzed to identify breakdowns in the users’ actions. The systematic analysis of breakdowns is allowed by the support of video-coding software (The Observer by Noldus). This method is described on its theoretical bases and then applied to the evaluation of a natural interface, a walk-in-place locomotion system for virtual spaces called Superfeet. The procedure is comparative, since Superfeet is compared to two locomotion devices, Superfeet enhanced with headtracker and a more traditional Joypad. The test involves 36 participants (mean age = 23.68, SD = 3.14). The outcomes of the breakdown analysis are illustrated at a progressively finer level of granularity from the amount and length of breakdowns, to the circumstances of the breakdowns, to the type of actions involved in the breakdowns. The potential of this procedure for usability studies is finally synthesized.

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Notes

  1. This is called a walk-in-place solution, in which the user does not actually move with respect to the physical room while moving in the virtual environment (as in treadmills systems, [12], or waist-belts connected to a circular frame that can rotate about the center, [29]). In this way, a large virtual environment can be navigated through a natural locomotion device without requiring an equivalent large physical environment in which to move the feet. An alternative would be to cover a large virtual distance by performing real movements on a smaller scale in a similar physical environment (e.g., [5]).

  2. Abandonment is not analyzed here since it seems more related to the nature of the environment than to the quality of the device: in fact, the mean course of actions abandoned is 14.48 in task D, versus 1.15 in Task A, 4.35 in Task B, and no abandonment at all in Task C. This can be attributed to the fact that in Task D, the virtual environment is very articulated and allows participants to take different paths to reach the same point; therefore, abandoning a course of action in favor of an alternative one is a viable solution.

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Acknowledgments

The authors would like to thank Daniel Kerrigan for his help in the data collection and quantitative analysis; they also would like to thank Merche Calvet for her work in the development of the SuperFeet system. Beatriz Rey Solaz, Mariano Alcañiz, and Josè Antonio Lozano developed Superfeet and the virtual environments for the test, while Luciano Gamberini, Anna Spagnolli, Lisa Prontu, Sarah Furlan, and Francesco Martino carried out the breakdown analysis.

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Correspondence to Anna Spagnolli.

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Gamberini, L., Spagnolli, A., Prontu, L. et al. How natural is a natural interface? An evaluation procedure based on action breakdowns. Pers Ubiquit Comput 17, 69–79 (2013). https://doi.org/10.1007/s00779-011-0476-z

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