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An empirical study for prioritizing issue of software project management team

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Abstract

Proper team management and coordination between team members have a vital role in the success of any project in distributed software organizations. The ultimate objective of this research work is to extract and prioritize challenges of Team Management Coordination (TMO) for Software Outsourcing Vendor Organizations (SOVO) that would assist the research community to propose a mitigation approach to enhance team management and coordination. For this purpose, a Systematic Literature Review (SLR) is adopted to retrieve and identify all those issues which are faced by the vendor of the organization in proper team management. In total, eleven challenges were retrieved through SLR. These challenges were classified into three categories (proficiency, connotation, and commitment). The SLR findings were validated using a questionnaire-type survey. Finally, Analytical Hierarchy Process (AHP) technique is utilized for prioritizing identified issues and their categories that are dependent on their relative significance. This research work helps in recognizing, categorizing, and prioritizing the critical issues of TMO that will provide a dynamic structure of TMO for vendor organizations.

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Author information

Authors and Affiliations

  1. Department of Computer Science, University of Science and Technology, Bannu, 28100, Pakistan

    Abdul Wahid Khan

  2. Department of Computer Science and Information Technology, Qurtuba University, Dera Ismail Khan, 29050, Pakistan

    Muhammad Sana Ullah

  3. College of Computer and Information Science, Jouf University, Sakaka, Saudi Arabia

    Hathal Salamah Alwageed

  4. Department of Computer Engineering, Gachon University, Seongnam, 13120, South Korea

    Faheem Khan

  5. Department of Robotics, Hanyang University, Ansan, 15588, Korea

    Jawad Khan & Youngmoon Lee

  6. Department of Electrical Engineering, University of Science and Technology Bannu KPK, Bannu, Pakistan

    Javed Khan

Authors
  1. Abdul Wahid Khan
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  2. Muhammad Sana Ullah
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  3. Hathal Salamah Alwageed
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  4. Faheem Khan
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  5. Jawad Khan
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  6. Youngmoon Lee
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  7. Javed Khan
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Contributions

Conceptualization: AWK, and MSU; Methodology: AWK and MSU; Software: FK and JK; Validation: AWK, FK, JK, and MSU, HSA; Formal analysis: FK and JK; Investigation: FK and JK; Resources: FK, JK, and HSA; Data curation: MF; Writing—original draft preparation: AWK, HSA, and MSU; Writing—review and editing: AWK, HSA, and MSU; Visualization: MF, FK, and HSA; Supervision: AWK; project administration: MF and JK; Funding acquisition: MF and FK.

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Correspondence to Faheem Khan or Youngmoon Lee.

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Khan, A.W., Ullah, M.S., Alwageed, H.S. et al. An empirical study for prioritizing issue of software project management team. Cogn Tech Work 25, 397–410 (2023). https://doi.org/10.1007/s10111-023-00731-9

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  • DOI: https://doi.org/10.1007/s10111-023-00731-9

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