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Psychometric properties of the French version of the technostress creators and inhibitors scale

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Abstract

This study’s aim is to adapt the theory of technostress creators and inhibitors (Ragu-Nathan et al. 2008; Inf Sys Res 19(4):417–433. https://doi.org/10.1287/isre.1070.0165) culturally and linguistically to the French context and evaluate it from the perspective of occupational psychology and ergonomics. This research was divided into two parts. The first included the development of a French version of the scale using the backtranslation method, an assessment of content validity on the advice of expert judges in ergonomics and occupational psychology, and a study of the clarity of the items after the application of this preliminary version to a population similar to the target population. The second part of this research included the psychometric analysis of the French version of the scale after its application to a sample of French workers (n = 307). This process included an evaluation of its internal consistency, an evaluation of its internal structure using a confirmatory factor analysis and of its construct validity using one of the dimensions of the mental workload scale, i.e., available resources (Galy 2020; uant Methods Psychol 16(3):240–252. https://doi.org/10.20982/tqmp.16.3.p240). The results indicate an optimal level of internal consistency of the dimensions, except for dimensions of Techno-Invasion and Techno-Insecurity. Likewise, the results of the confirmatory factor analysis led to the suppression of two measurement items within these same dimensions. Finally, the study confirmed that technostress creators negatively influence the operator’s resources while technostress inhibitors positively influence them.

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Acknowledgements

The first author was supported by an industrial research agreement financed by the French ANRT (Association Nationale de la Recherche et de la Technologie) in association with the company Npxlab SaaS (France) and the Université Côte d’Azur. The authors express their gratitude to Raoul Do Nascimento for his strong support and helpful advice during the conduction of this research.

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  1. Laboratoire d’Anthropologie Et de Psychologie Cognitives Et Sociales, Nice, France

    José Manuel Castillo, Edith Galy & Pierre Thérouanne

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  1. José Manuel Castillo
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  2. Edith Galy
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  3. Pierre Thérouanne
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All of the authors participated in the desing of the study. J.M.C wrote the main manuscript text and all authors conducted the analyses of the data and reviewed the manuscript.

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Correspondence to José Manuel Castillo.

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Castillo, J.M., Galy, E. & Thérouanne, P. Psychometric properties of the French version of the technostress creators and inhibitors scale. Cogn Tech Work 25, 357–372 (2023). https://doi.org/10.1007/s10111-023-00738-2

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