Skip to main content
Log in

Personalization of Web browsing: adaptations to meet the needs of older adults

  • Long paper
  • Published:
Universal Access in the Information Society Aims and scope Submit manuscript

Abstract

Despite difficulties in using the Web, older adults are motivated to use it. This paper reports on work underway to ease Web access for this population. Although Web accessibility standards provide specifications that Web content providers must incorporate if their pages are to be accessible, these standards do not guarantee a good experience for all Web users. This paper will discuss user controls that make a number of dynamic adaptations to page presentation and input that can greatly increase the usability of Web pages for older users. The paper will discuss the authors’ original work on the topic, lessons learned, and usage patterns. Current extensions to that work are also discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Fig. 10

Similar content being viewed by others

References

  1. Arditi A, Effective color contrast: designing for people with partial sight and color deficiencies. Available at http://www.lighthouse.org/color_contrast.htm

  2. Asakawa C, Itoh T (1998) User interface of a Home Page Reader. In: Proceedings of ASSETS’98, Marina del Rey, CA, April, 1998. ACM Press, pp 149–156

  3. Asakawa C, Takagi H (2000) Annotation-based transcoding for nonvisual Web access. In: Proceedings of ASSETS’00, Arlington VA, November 2000. ACM Press, pp 172–179

  4. Betsie. http://www.bbc.co.uk/education/betsie/

  5. Brown SS, Robinson PA (2001) World Wide Web mediator for users with low vision. In: Paper presented at the CHI’2001 Conference on Human Factors in Computing Systems Workshop No. 14, Seattle, WA. Available at http://www.ics.forth.gr/proj/at-hci/chi2001/files/brown.pdf

  6. Czaja SJ (1997) Computer technology and the older adult. In Helander M, Landauer TK, Prablu P (eds) Handbook of human- computer interaction, 2nd edition. Elsevier Science BV, Netherlands, pp 797–812

    Google Scholar 

  7. Czaja SJ, Lee CC (2003) Designing computer systems for older adults. In Jacko J, Sears A (eds) The human–computer interaction handbook, Erlbaum, Mahwah, pp 413–427

    Google Scholar 

  8. Elderly take up net surfing. http://news.bbc.co.uk/2/hi/science/nature/1977823.stm

  9. Fairweather PG, Richards JT, Hanson VL (2002) Distributed accessibility control points to help deliver a directly accessible Web. Univ Access Inform Soc 2:70–75

    Google Scholar 

  10. Fairweather PG, Hanson VL, Detweiler SR, Schwerdtfeger RS (2002) From assistive technology to a web accessibility service. In: Proceedings of ASSETS’02, Edinburgh Scotland, July 2002. ACM Press, pp 4–8

  11. Forrester Research Inc. The wide range of computer abilities and its impact on computer technology. Available at http://www.microsoft.com/enable/research/

  12. Fox S (2004) Older Americans and the Internet. Available at http://www.pewinternet.org/pdfs/PIP_Seniors_Online_2004.pdf

  13. Gregor P, Newell AF (2001) Designing for dynamic diversity—making accessible interfaces older people. In: Proceedings of the 2001 EN/NSF Workshop on Universal Accessibility of Ubiquitous Computing: providing for the elderly, WUAUC’01. ACM, New York NY, pp 90–92

  14. Gregor P, Newell AF, Zajicek M (2002) Designing for dynamic diversity—interfaces older people. In: Proceedings of ASSETS’02, Edinburgh Scotland, July 2002. ACM Press, pp 151–156

  15. Gunderson J (2004) W3C user agent accessibility guidelines 1.0 for graphical Web browsers. Univer Access Inform Soc 3:38–47

    Google Scholar 

  16. Hanson VL (2005) Web access for elderly citizens. In: Proceedings of the Workshop on Universal Accessibility of Ubiquitous Computing: providing for the elderly, WUAUC’01. ACM, New York NY, pp 14–18

  17. Hanson VL (2005) Taking control of Web browsing. New Rev Hypermedia Multimedia 10:127–140

    Google Scholar 

  18. Hanson VL, Richards JT (2005) Achieving a usable World Wide Web. Behav Inform Technol 24:231–246

    Google Scholar 

  19. Hanson VL, Richards JT, Fairweather PG, Brown F, Crayne S, Detweiler S, Schwerdtfeger R, Tibbitts B (2001) Web accessibility for seniors. In: Stephanidis C (eds) Universal access in HCI: towards an information society for all. Erlbaum, Mahwah, pp 663–666

    Google Scholar 

  20. Jacko JA, Barreto AB, Marrnet GJ, Chu JYM, Bautsch HS, Scott IU, Rosa RH (2000) Low vision: the role of visual acuity in the efficiency of cursor movement. In: Proceedings of ASSETS’00, Arlington, VA, November 2000. ACM Press, pp 1–8

  21. Jacobs I, Gunderson J, Hansen E (eds). W3C user agent accessibility guidelines recommendation. Available at http://www.w3.org/TR/UAAG10

  22. Mozilla 1.x releases. Available at http://www.mozilla.org/releases/1.7

  23. McNeil J (1997) Americans with Disabilities. US Census Bureau, Demographic Programs, p 70–73 Available at http://www.census.gov/prod/2001pubs/p70–73.pdf

  24. National Institute on Aging (2002) Older adults and information technology: a compendium of scientific research and web site accessibility guidelines. National Institute on Aging, Bethesda

    Google Scholar 

  25. Online seniors enthusiastic about Internet use. Available at http://www.clickz.com/stats/big_picture/demographics/article.php/5901_881201

  26. Richards JT, Hanson VL (2004) Web accessibility: a broader view. In: Proceedings of the 13th International ACM World Wide Web conference, WWW2004, New York City, NY, May 2004. ACM Press, pp 72–79

  27. Takagi H, Asakawa C, Fukuda K, Maeda J (2002) Site-wide annotation: reconstructing existing pages to be accessible. In: Proceedings of ASSETS’02, Edinburgh, Scotland, July 2002. ACM Press, pp 81–88

  28. Tibbitts BR, Crayne S, Hanson V, Brezin J, Swart C, Richards JT (2002) HTML parsing in Java for accessibility transformation. In: Proceedings of XML 2002—XML Conference and Exposition 2002, Baltimore, MD, December 2002. Available at http://www.idealliance.org/papers/xml02/dx_xml02/papers/03-05-01/03-05-01.pdf

  29. Trewin S (2004) Automating accessibility. In: Proceedings of ASSETS’04, Atlanta, GA, October 2004. ACM Press, pp 71–78

  30. Trewin S, Pain H (1998) A model of keyboard configuration requirements. In: Proceedings of ASSETS’98, Marina del Rey, CA, April 1998. ACM Press, pp 173–181

  31. User Agent Accessibility Guidelines. Available at http://www.w3.org/TR/2002/PR-UAAG10-20021016/

  32. Web Accessibility Initiative. Available at http://www.w3.org/WAI/

  33. Web Adaptation Technology. Available at http://www.ibm.com/ibm/ibmgives/grant/helping/seniornet.shtml

  34. Zajicek M (2001) Supporting older adults at the interface. In: Stephanidis C (eds) Universal Access in HCI: towards an information society for all, Erlbaum, Mahwah, pp 454–458

  35. Zajicek M, Powell C, Reeves C (1998) A Web navigation tool for the blind. In: Proceedings of ASSETS’98, Marina del Rey, CA, April, 1998. ACM Press, pp 204–220

Download references

Acknowledgements

We wish to thank all the members of our team at IBM’s Watson Research Center and elsewhere in IBM who contributed to this work: Jonathan Brezin, Sam Detweiler, John Richards, Rich Schwerdtfeger, Cal Swart, Beth Tibbitts, and Shari Trewin.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Vicki L. Hanson.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Hanson, V.L., Crayne, S. Personalization of Web browsing: adaptations to meet the needs of older adults. Univ Access Inf Soc 4, 46–58 (2005). https://doi.org/10.1007/s10209-005-0110-9

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10209-005-0110-9

Keywords

Navigation