Abstract
Sales fluctuations lead to variations in the output levels affecting technical efficiency measures of operations when units sold are used at an output measure. The present study uses the concept of “effective production” and “effectiveness” to account for the effect of sales on operational performance measurements in a production system. The effectiveness measure complements the efficiency measure which does not account for the sales effect. The Malmquist productivity index is used to measure the sales effects characterized as the difference between the production function associated with efficiency and the sales-truncated production function associated with effectiveness. The proposed profit effectiveness is distinct from profit efficiency in that it accounts for sales. An empirical study of US airlines demonstrates the proposed method which describes the strategic position of a firm and a productivity-change analysis. These results demonstrate the concept of effectiveness and quantifies the effect of using sales as output.
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Notes
To avoid the fractional linear programming, the TE is calculated by \(D_y \left( {{{\mathbf {x}}},{{\mathbf {y}}}} \right) =\theta =1/\delta \), where \(\delta =\sup \{\delta \big |\left( {{{\mathbf {x}}},\delta {{\mathbf {y}}}} \right) \in \tilde{T} \}\).
The description of \(Y_A^P\) in Fig. 2b implies when there is inventory, firm A is flipped to the other side of the demand level and the dummy point \(A^{\prime }\) is created to calculate \(Y_A^P\) making \(\theta ^{E}\) comparable between the capacity shortage and surplus cases. When demand levels are low, the dummy point \(A^{\prime }\) maybe located outside of \(T^{E}\) (outside of the positive orthant). However, in this case the penalty is truncated by the x-axis (or \({{\mathbf {Y}}}=0)\). Alternatively, a super efficiency measure could be used as in Lovell and Rouse (2003).
For example, let \(C_{ kj}^l \) be the cost of lost sales and \(C_{ kj}^h \) be the inventory holding cost of the output j of the firm k, we can derive the function as \(\alpha _{ kj} =\frac{C_{ kj}^l }{C_{ kj}^h }\beta _{ kj} \), \(\forall k,j\). Thus, if \(\beta _{ kj} =1\), then \(\alpha _{ kj} =\frac{C_{ kj}^l }{C_{ kj}^h }\).
In this case truncation will bias the effectiveness measure and alternative methods based on the super efficiency model alternative would be preferred.
Farrell (1957) makes the perfect competition assumption. Under perfect competition or constant returns to scale the marginal cost is equal to the average cost, and thus the marginal price is equal to the average price under a fix markup. For an alternative analysis where average price is used see “Appendix 4”.
Sign-constrained CNLS is a deterministic estimator that for a cost function gives the same estimated cost levels as DEA for observed output levels, but typically has different estimates of marginal cost. Under certain conditions the equivalence between the two estimators is shown in Kuosmanen and Johnson (2010). The specific estimator of the cost function used is shown in “Appendix 1”.
Negative profits can occur. To maintain positive profits for the analysis, a constant dollar value is added to each airline’s profits. This transformation maintains an ordinal ranking in PE and PE\(^{E}\), however the cardinal range is condensed. This issue may lead to AE and AE\(^{E}\) larger than 1, but does not affect our result and conclusion.
Passenger-miles is used as weights.
To assess the cross-period effectiveness of the merger in period \(t+1\), for two firms in period t relative to the frontier in period \(t+1\), the sales of merger in period \(t+1\) is separated into two parts according to the sales proportions in period t. Vice versa, the sum of sales in period t is used for the merger in period \(t+1\) relative to the frontier in period t.
The progress indicated by \(\textit{CPE}^{E}>1\) does not necessarily mean an increase in sales goes up rather this indicates the airlines is controlling the input resource to match sales levels. The \(\textit{MPI}^{E}\) is mainly an index to show the sales growth or drop since it characterizes the STPF.
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This research was funded by National Science Council (NSC101-2218-E-006-023) and National Cheng Kung University Research Center for Energy Technology and Strategy (NCKU RCETS), Taiwan.
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Appendices
Appendix 1: Cost function estimation
The sign-constrained convex nonparametric least squares (CNLS) technique is used to estimate the cost function and marginal cost. CNLS can be traced to the seminal work of Hildreth (1954) and was popularized by Kuosmanen (2008) as a powerful tool for describing the average behavior of observations. CNLS avoids strong prior assumptions regarding function form while maintaining the standard regularity conditions from microeconomic theory for production functions, namely continuity, monotonicity, and concavity. Kuosmanen and Johnson (2010) demonstrated that inefficiency estimated by the sign-constrained CNLS is equivalent to that estimated by DEA. This study imposes the axioms of monotonicity and convexity on cost function and estimates it by sing-constrained CNLS to obtain marginal cost estimates (Kuosmanen 2012).
Let \(C_k \) be the total cost equal to fuel expenses plus salaries and benefits expenses of firm k. \(\varepsilon _k \) be the inefficiency term of firm k. Let index h be an alias of index k, \(\alpha _k \) be the intercept coefficient, and \(\beta _{ kj} \) be the slope coefficient of the \(j\hbox {th}\) output of \(k\hbox {th}\) firm. In particular, \(\beta _{ kj} \) is the coefficients of the tangent hyperplanes to the piece-wise linear cost frontier which can be interpreted as the marginal cost of outputs. We obtain the marginal cost estimate \(\beta _{ kj} \) of firm k by solving the following sign-constrained CNLS.
Next, the marginal price for passenger-miles is a fixed mark-up of marginal cost by operating margin of all firms (i.e., the industry average). Operating margin data is available from Airlinefinancials.com (2014).
Appendix 2: Dataset
See Table 6.
Appendix 3: Productivity analysis with marginal price
Appendix 4: Productivity analysis with average price/perfect competition assumption
The average price for APO and RPS is calculated by total passenger revenue over scheduled and nonscheduled passenger-miles. Note that, under the perfection competition assumption, RPS is exogenous and no airlines have market power to change the price since a significant time delay by passing information between marketing department and operations department.
The results are shown in Tables 9 and 10. The price change only affects the profit efficiency/effectiveness and allocative efficiency/effectiveness. In general, the result is consistent with the one shown in Sect. 6 under imperfect competition; however, the difference between efficiency and effectiveness is diminished. For example, in productivity level analysis, we claim that the profit efficiency is larger than the profit effectiveness in industry level in 2008: \(\textit{PE}=0.73\) and \(\textit{PE}^{E}=0.35\) in Sect. 6.2; however, \(\textit{PE}=0.77\) and \(\textit{PE}^{E}=0.60\) in this “Appendix”. Similar conclusions hold for change in profit efficiency and change in profit effectiveness. Take the economic crisis between 2007 and 2008 as an example, Sect. 6.3 showed \(\textit{CPE}=0.85\) and \(\textit{CPE}^{E}=0.59\); however, \(\textit{CPE}=1.03\) and \(\textit{CPE}^{E}=0.87\) in this “Appendix”. The perfection competition case here also validated the effectiveness which complements the efficiency since \(\textit{CPE}^{E}=0.87\) justified the 2008 economic crisis rather than the progress by \(\textit{CPE}=1.03\).
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Lee, CY., Johnson, A.L. Effective production: measuring of the sales effect using data envelopment analysis. Ann Oper Res 235, 453–486 (2015). https://doi.org/10.1007/s10479-015-1932-3
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DOI: https://doi.org/10.1007/s10479-015-1932-3