Abstract
Heuristic evaluation is a fast and easy way to detect usability problems. Nielsen (1994) proposed ten heuristics that are being widely used to conduct heuristic evaluation. Utilizing these heuristics for mobile learning applications is not very effective because they are generic and were not developed taking mobile devices into consideration. In this research new heuristics were developed to extend Nielsen (1994) heuristics to support heuristic evaluation of mobile learning applications. Sixteen usability studies on mobile learning applications were retrieved from the literature, the listed usability problems were analyzed and three new heuristics were developed. The validation results indicate that using newly developed heuristics allow evaluators to detect more usability problems while evaluating mobile learning applications.
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Appendix
Appendix
Authors | Year | Title, Source, Publisher. | |
---|---|---|---|
1 | Armstrong and Wilkinson | Preliminary usability testing of ClaMApp: a classroom management app for tablets, OzCHI ‘16 Proceedings of the 28th Australian Conference on Computer-Human Interaction, ACM. | |
2 | Kumar and Mohite | Usability guideline for mobile learning apps: an empirical study, International Journal of Mobile Learning and Organisation, Inderscience. | |
3 | Arain et al. | Evaluating Usability of M-Learning Application in the Context of Higher Education Institute, International Conference on Learning and Collaboration Technologies, SpringerLink. | |
4 | Masood and Thigambaram | The Usability of Mobile Applications for Pre-schoolers, Procedia - Social and Behavioral Sciences, Elsevier. | |
5 | Lee | Development and Usability Assessment of Tablet Based Synchronouous Mobile Learning System, Ubiquitous Information Technologies and Applications, SpringerLink. | |
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7 | Heng et al. | End User’s Perspective of Usability in Mobile Learning System, 2012 International Conference on Computer & Information Science (ICCIS), IEEE. | |
8 | Ivanc et al. | Usability evaluation of a LMS mobile web interface, International Conference on Information and Software Technologies, Springer Link. | |
9 | Li et al. | Case Study of Usability Testing Methodology on Mobile Learning Course, 2011 International Conference on Advanced Intelligence and Awareness Internet (AIAI 2011), IET (The Institution of Engineering and Technology). | |
10 | Fetaji and Fetaji | Comparing Developed MLUAT (Mobile Learning Usability Attribute Testing) Methodology with qualitative user Testing method and Heuristic Evaluation, CompSysTech ‘11 Proceedings of the 12th International Conference on Computer Systems and Technologies, ACM. | |
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13 | Sánchez and Espinoza | mGuides, Design and Usability of a mobile System to Assist Learning in Critical Situations, International Conference on Universal Access in Human-Computer Interaction, Springer Link. | |
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15 | Wei et al. | Development of a mobile learning model with usability features for online education, International Journal of Mobile Learning and Organisation, Inderscience. | |
16 | Corlett et al. | Evaluation of a mobile learning organiser for university students, Journal of Computer Assisted Learning, Wiley. |
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Kumar, B.A., Goundar, M.S. Usability heuristics for mobile learning applications. Educ Inf Technol 24, 1819–1833 (2019). https://doi.org/10.1007/s10639-019-09860-z
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DOI: https://doi.org/10.1007/s10639-019-09860-z