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An adapted pedagogical framework in utilizing WhatsApp for learning purpose

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Abstract

WhatsApp is one of the most popular and widely used communication platforms today. However, from an application in a few subject areas, this mobile application (app) can be distractive and cause users to lose their focus as it attracts and promotes social interaction among learning communities. In this study, firstly, qualitative research approach which employ one group post-test design by conducting an observation method for the main experiment was carried out to gain a deeper understanding of students’ responses on WhatsApp. Next, a Community of Inquiry (COI) framework was selected and applied. Then, an adapted pedagogical COI framework in utilising WhatsApp for learning purposes was validated by four experts. The findings showed that the framework positively supports the use of WhatsApp for learning purposes. The research has provided in-depth understanding of the usability of WhatsApp for learning purposes by improving teaching strategies and its application within the COI framework that is applicable for other types of social networks.

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Acknowledgements

The authors would like to thank the Ministry of Higher Education (MOHE) and the Universiti Teknologi Malaysia (UTM) for the Research University Grant Scheme (GUP) (Vote number: I6H76) that had supported this research.

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Authors and Affiliations

  1. Faculty of Computing, Universiti Teknologi Malaysia, 81310, Johor Bahru, Johor, Malaysia

    Nani Amalina Zulkanain

  2. Azman Hashim International Business School, Universiti Teknologi Malaysia, 81310, Johor Bahru, Johor, Malaysia

    Suraya Miskon & Norris Syed Abdullah

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  1. Nani Amalina Zulkanain
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  2. Suraya Miskon
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  3. Norris Syed Abdullah
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Correspondence to Nani Amalina Zulkanain.

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Zulkanain, N.A., Miskon, S. & Syed Abdullah, N. An adapted pedagogical framework in utilizing WhatsApp for learning purpose. Educ Inf Technol 25, 2811–2822 (2020). https://doi.org/10.1007/s10639-019-10096-0

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