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Automatic scoring of student feedback for teaching evaluation based on aspect-level sentiment analysis

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Abstract

Student feedback is crucial for evaluating the performance of teachers and the quality of teaching. Free-form text comments obtained from open-ended questions are seldom analyzed comprehensively since it is difficult to interpret and score compared to standardized rating scales. To solve this problem, the present study employed aspect-level sentiment analysis using deep learning and dictionary-based approaches to automatically calculate the emotion orientation of text-based feedback. The results showed that the model using the topic dictionary as input and the attention mechanism had the strongest prediction effect in student review sentiment classification, with a precision rate of 80%, a recall rate of 79% and an F1 value of 79%. The findings identified issues that were not otherwise apparent from analyses of purely quantitative data, providing a deeper and more constructive understanding of curriculum and teaching performance.

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Funding

This paper was supported by the National Natural Science Foundation of China (Grant No: U1911201).

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Correspondence to Fang Luo.

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The participants were protected by hiding their personal information during the research process. They knew that their participation was voluntary and they could withdraw from the study at any time.

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Ren, P., Yang, L. & Luo, F. Automatic scoring of student feedback for teaching evaluation based on aspect-level sentiment analysis. Educ Inf Technol 28, 797–814 (2023). https://doi.org/10.1007/s10639-022-11151-z

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  • DOI: https://doi.org/10.1007/s10639-022-11151-z

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