Skip to main content

Advertisement

Log in

A systematic review of digital citizenship empirical studies for practitioners

  • Published:
Education and Information Technologies Aims and scope Submit manuscript

Abstract

The pervasive use of the Internet and technology has its impact on citizens’ civic participation. There are growing numbers of research which explore digital citizenship (DC) for citizens’ better civic participation in the information society. With the growing attention of digital citizenship, a systematic review of empirical research focused on digital citizenship in the past decade (2010–2020) was conducted to serve the need of different stakeholders. Synthesis was based on research purposes, methods, population, geographic distribution, instruments and factors that affect digital citizenship. Results showed that the research of the DC empirical studies varied. The themes of DC practice, education and factors attracted attention. A few reliable and valid instruments have been developed to measure digital citizenship targeted for different populations. Demographic factors, Internet use factors, psychological factors and social factors of an individual predict one’s digital citizenship. These factors may serve as indicators for policy makers to draft DC policy and educators to plan for the DC program in the society. Suggestions are provided for practitioners based on the findings.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4

Similar content being viewed by others

References

  • Akcil, U., Altinay, Z., & Altinay, F. (2016). Assessing the effects of managers in the digital age on the management process of digital citizenship roles. Anthropologist, 23(1–2), 209–217.

    Article  Google Scholar 

  • Al-Abdullatif, A. M., & Gameil, A. A. (2020). Exploring students’ knowledge and practice of digital citizenship in higher education. International Journal of Emerging Technologies in Learning, 15(19), 122–142. https://doi.org/10.3991/ijet.v15i19.15611

    Article  Google Scholar 

  • Alazemi, A. F., Sa’di, I. T., & Al-Jamal, D. A. H. (2019). Effects of digital citizenship on EFL students’ success in writing. International Journal of Learning, Teaching and Educational Research, 18(4), 120–140. https://doi.org/10.26803/ijlter.18.4.7

    Article  Google Scholar 

  • Ata, R., & Yildirim, K. (2019). Turkish pre-service teachers’ perceptions of digital citizenship in education programs. Journal of Information Technology Education: Research, 18, 419–436. https://doi.org/10.28945/4392

    Article  Google Scholar 

  • Bennett, W. L. (2008). Changing citizenship in the digital age. In W. L. Bennett (Ed.), Civic life online: Learning how digital media can engage youth (pp. 1–24). The MIT Press.

    Google Scholar 

  • Blaj-Ward, L., & Winter, K. (2019). Engaging students as digital citizens. Higher Education Research and Development, 38(5), 879–892. https://doi.org/10.1080/07294360.2019.1607829

    Article  Google Scholar 

  • Boulianne, S. (2009). Does Internet use affect engagement? A meta-analysis of research. Political Communication, 26(2), 193–211. https://doi.org/10.1080/10584600902854363

    Article  Google Scholar 

  • Callan, E. (2004). Citizenship and education. Annual Review of Political Science, 7, 71–79. https://doi.org/10.1146/annurev.polisci.7.012003.104924

    Article  Google Scholar 

  • Cebi, A., & Ozdemir, T. B. (2019). The role of digital nativity and digital citizenship in predicting high school students’ online information searching strategies. Egitim Ve Bilim-Education and Science, 44(200), 47–57. https://doi.org/10.15390/EB.2019.8379

    Article  Google Scholar 

  • Chen, L. L., Mirpuri, S., Rao, N., & Law, N. (2021). Conceptualization and measurement of digital citizenship across disciplines. Educational Research Review, 33, 100379. https://doi.org/10.1016/j.edurev.2021.100379

    Article  Google Scholar 

  • Choi, M. (2016). A concept analysis of digital citizenship for democratic citizenship education in the internet age. Theory & Research in Social Education, 44(4), 1–43. https://doi.org/10.1080/00933104.2016.1210549

    Article  Google Scholar 

  • Choi, M., Glassman, M., & Cristol, D. (2017). What it means to be a citizen in the internet age: Development of a reliable and valid digital citizenship scale. Computers & Education, 107, 100–112. https://doi.org/10.1016/j.compedu.2017.01.002

    Article  Google Scholar 

  • Choi, M., Cristol, D., & Gimbert, B. (2018). Teachers as digital citizens: The influence of individual backgrounds, internet use and psychological characteristics on teachers’ levels of digital citizenship. Computers & Education, 121, 143–161. https://doi.org/10.1016/j.compedu.2018.03.005

    Article  Google Scholar 

  • Creswell, J. W., & Clark, V. L. P. (2017). Designing and conducting mixed methods research. Sage publications.

    Google Scholar 

  • Crnic, O. T. (2017). Neglected or just misunderstood? The perception of youth and digital citizenship among Slovenian political parties. Teorija in Praksa, 54, 96–111.

    Google Scholar 

  • Crow, B., & Longford, C. (2000). Digital restructuring: Gender, class and citizenship in the information society in Canada. Citizenship Studies, 4(2), 207–230. https://doi.org/10.1080/13621020050078096

    Article  Google Scholar 

  • Dean, H. (2001). Green citizenship. Social Policy & Administration, 35(5), 490–505. https://doi.org/10.1111/1467-9515.t01-1-00249

    Article  Google Scholar 

  • Dimitriadi, Y. (2019). Who you’re gonna call? The development of university digital leaders, a case study. Mediaeval Studies, 10(19), 102–118. https://doi.org/10.20901/ms.10.19.6

    Article  Google Scholar 

  • Elcicek, M., Erdemci, H., & Karal, H. (2018). Examining the relationship between the levels of digital citizenship and social presence for the graduate students having online education. Turkish online journal of. Distance Education, 19(1), 203–214. https://doi.org/10.17718/tojde.382801

    Article  Google Scholar 

  • Elmali, F., Tekin, A., & Polat, E. (2020). A study on digital citizenship: Preschool teacher candidates vs. computer education and instructional technology teacher candidates. Turkish online journal of. Distance Education, 21(4), 251–269. https://doi.org/10.17718/tojde.803423

    Article  Google Scholar 

  • Gazi, Z. A. (2016). Internalization of digital citizenship for the future of all levels of education. Egitim -Ve Bilim-Education and Science, 41(186), 137–148. https://doi.org/10.15390/EB.2016.4533

    Article  Google Scholar 

  • Ghosn-Chelala, M. (2019). Exploring sustainable learning and practice of digital citizenship: Education and place-based challenges. Education, Citizenship and Social Justice, 14(1), 40–56.

    Article  Google Scholar 

  • Gough, D., Oliver, S., & Thomas, J. (2012). An introduction to systematic reviews. Sage.

    Google Scholar 

  • Hava, K., & Gelibolu, M. F. (2018). The impact of digital citizenship instruction through flipped classroom model on various variables. Contemporary Educational Technology, 9(4), 390–404. https://doi.org/10.30935/cet.471013

    Article  Google Scholar 

  • Heider, K. L., & Jalongo, M. R. (2014). Young children and families in the information age: Applications of technology in early childhood. Springer.

    Google Scholar 

  • Hermes, J. (2006). Citizenship in the age of the internet. European Journal of Communication, 21(3), 295–309. https://doi.org/10.1177/0267323106066634

    Article  Google Scholar 

  • Hill, V. (2015). Digital citizenship through game design in Minecraft. New Library World, 116(7–8), 369–382. https://doi.org/10.1108/NLW-09-2014-0112

    Article  Google Scholar 

  • Hintz, A., & Brown, I. (2017). Enabling digital citizenship? The reshaping of surveillance policy after Snowden. International Journal of Communication, 11, 782–801.

    Google Scholar 

  • Hollandsworth, R., Donovan, J., & Welch, M. (2017). Digital citizenship: You Can’t go home again. TechTrends, 61(6), 524–530.

    Article  Google Scholar 

  • Hui, B., & Campbell, R. (2018). Discrepancy between learning and practicing digital citizenship. Journal of Academic Ethics, 16(2), 117–131. https://doi.org/10.1007/s10805-018-9302-9

    Article  Google Scholar 

  • International Society for Technology in Education (ISTE) (2019). ISTE standards for educators. Retrieved from https://www.iste.org/standards/for-students. Accessed 6 June 2021.

  • Isin, E. F., & Turner, B. S. (2002). Handbook of citizenship studies. Sage.

    Book  Google Scholar 

  • Isman, A., & Canan Gungoren, O. (2014). Digital citizenship. Turkish Online Journal of Educational Technology, 13(1), 73–77.

    Google Scholar 

  • Johanson, G. A., & Brooks, G. P. (2010). Initial Scale development: sample size for pilot studies. Educational and Psychological Measurement, 70(3), 394–400. https://doi.org/10.1177/0013164409355692

    Article  Google Scholar 

  • Jones, L. M., & Mitchell, K. J. (2016). Defining and measuring youth digital citizenship. New Media & Society, 18(9), 2063–2079. https://doi.org/10.1177/1461444815577797

    Article  Google Scholar 

  • Jørring, L., Valentim, A., & Porten-Cheé, P. (2019). Mapping a changing field-a literature review on digital citizenship. Digital Culture & Society, 4(2), 11–37.

    Article  Google Scholar 

  • Kara, N. (2018). Understanding university students’ thoughts and practices about digital citizenship: A mixed methods study. Educational Technology & Society, 21(1), 172–185.

    Google Scholar 

  • Karaduman, H. (2017). Social studies teacher candidates’ opinions about digital citizenship and its place in social studies teacher training program: A comparison between the USA and Turkey. Turkish Online Journal of Educational Technology, 16(2), 93–106.

    Google Scholar 

  • Khan, K. S., Kunz, R., Kleijnen, J., & Antes, G. (2003). Five steps to conducting a systematic review. Journal of the Royal Society of Medicine, 96(3), 118–121. https://doi.org/10.1258/jrsm.96.3.118

    Article  Google Scholar 

  • Kim, M., & Choi, D. (2018). Development of youth digital citizenship scale and implication for educational setting. Educational Technology & Society, 21(1), 155–171.

    Google Scholar 

  • Korucu, A. T., & Totan, H. N. (2019). Researching into a course of information technologies and software in the context of digital citizenship through student opinions. Participatory. Educational Research, 6(1), 84–97. https://doi.org/10.17275/per.19.7.6.1

    Article  Google Scholar 

  • Kwon, H. K., Sao, C., & Nah, S. (2020). Localized social media and civic life: Motivations, trust, and civic participation in local community contexts. Journal of Information Technology and Politics, 18(1), 55–69. https://doi.org/10.1080/19331681.2020.1805086

    Article  Google Scholar 

  • Lauricella, A. R., Herdzina, J., & Robb, M. (2020). Early childhood educators' teaching of digital citizenship competencies. Computers & Education, 158, 103989. https://doi.org/10.1016/j.compedu.2020.103989

    Article  Google Scholar 

  • Lokot, T. (2020). Articulating networked citizenship on the Russian internet: A case for competing affordances. Social Media+ Society, 6(4), 1–12. https://doi.org/10.1177/2056305120984459

    Article  Google Scholar 

  • Lozano-Diaz, A., & Fernandez-Prados, J. S. (2020). Educating digital citizens: An opportunity to critical and activist perspective of sustainable development goals. Sustainability (Switzerland), 12(18), 1–14.

    Google Scholar 

  • Manzuoli, C. H., Sánchez, A. V., & Bedoya, E. D. (2019). Digital citizenship: A theoretical review of the concept and trends. Turkish Online Journal of Educational Technology, 18(2), 10–18.

    Google Scholar 

  • Martin, F., Gezer, T., & Wang, C. (2019). Educators’ perceptions of student digital citizenship practices. Computers in the Schools, 36(4), 238–254. https://doi.org/10.1080/07380569.2019.1674621

    Article  Google Scholar 

  • Martin, F., Gezer, T., Wang, W. C., Petty, T., & Wang, C. (2020a). Examining K-12 educator experiences from digital citizenship professional development. Journal of Research on Technology in Education. https://doi.org/10.1080/15391523.2020.1815611

  • Martin, F., Hunt, B., Wang, C., & Brooks, E. (2020b). Middle school student perception of technology use and digital citizenship practices. Computers in the Schools, 37(3), 196–215. https://doi.org/10.1080/07380569.2020.1795500

    Article  Google Scholar 

  • Masrom, M. B., Busalim, A. H., Abuhassna, H., & Mahmood, N. H. N. (2021). Understanding students’ behavior in online social networks: A systematic literature review. International Journal of Educational Technology in Higher Education, 18(1), 1–27. https://doi.org/10.1186/s41239-021-00240-7

    Article  Google Scholar 

  • Millard, A., Baldassar, L., & Wilding, R. (2018). The significance of digital citizenship in the well-being of older migrants. Public Health, 158, 144–148. https://doi.org/10.1016/j.puhe.2018.03.005

    Article  Google Scholar 

  • Mossberger, K., Tolbert, C. J., & McNeal, R. S. (2008). Digital citizenship. MIT Press.

    Google Scholar 

  • Mossberger, K., Tolbert, C. J., & Hamilton, A. (2012). Measuring digital citizenship: Mobile access and broadband. International Journal of Communication, 6, 2492–2528.

    Google Scholar 

  • Mossberger, K., Tolbert, C. J., & Anderson, C. (2017). The mobile internet and digital citizenship in African-American and Latino communities. Information Communication & Society, 20(10), 1587–1606. https://doi.org/10.1080/1369118x.2016.1243142

    Article  Google Scholar 

  • Ong, A. (2006). Mutations in citizenship. Theory, Culture & Society, 23(2–3), 499–531. https://doi.org/10.1080/1369118X.2016.1243142

    Article  Google Scholar 

  • Osler, A., & Starkey, H. (2005). Changing citizenship: Democracy and inclusion in education. Open University Press.

    Google Scholar 

  • Özgür, H. (2016). The relationship between internet parenting styles and internet usage of children and adolescents. Computers in Human Behavior, 60, 411–424. https://doi.org/10.1016/j.chb.2016.02.081

    Article  Google Scholar 

  • Panke, S., & Stephens, J. (2018). Beyond the echo chamber: Pedagogical tools for civic engagement discourse and reflection. Educational Technology and Society, 21(1), 248–263.

    Google Scholar 

  • Phillips, A. L., & Lee, V. R. (2019). Whose responsibility is it? A statewide survey of school librarians on responsibilities and resources for teaching digital citizenship. School Library Research, 22, 1–20.

    Google Scholar 

  • Pierre, E. A. S., & Jackson, A. Y. (2014). Qualitative data analysis after coding. Qualitative Inquiry, 20(6), 715–719. https://doi.org/10.1177/1077800414532435

    Article  Google Scholar 

  • Ribble, M. (2015). Digital Citizenship in Schools: Nine Elements All Students Should Know (3rd ed.). Washington DC: International Society for Technology in Education.

  • Ribble, M., & Bailey, G. (2007). Digital citizenship in schools. ISTE.

    Google Scholar 

  • Ribble, M., Bailey, G., & Ross, T. W. (2004). Addressing appropriate technology behavior. Learning & Leading with Technology, 32(1), 6–12.

    Google Scholar 

  • Richardson, J. W., Martin, F., & Sauers, N. (2021). Systematic review of 15 years of research on digital citizenship: 2004–2019. Learning, Media and Technology. https://doi.org/10.1080/17439884.2021.1941098

  • Sandelowski, M., Voils, C. I., Leeman, J., & Crandell, J. L. (2011). Mapping the mixed methods–mixed research synthesis terrain. Journal of Mixed Methods Research., 6(4), 317–331. https://doi.org/10.1177/1558689811427913

    Article  Google Scholar 

  • Schou, J., & Hjelholt, M. (2018). Digital citizenship and neoliberalization: Governing digital citizens in Denmark. Citizenship Studies, 22(5), 507–522. https://doi.org/10.1080/13621025.2018.1477920

    Article  Google Scholar 

  • Schou, J., & Hjelholt, M. (2019). Digitalizing the welfare state: Citizenship discourses in Danish digitalization strategies from 2002 to 2015. Critical Policy Studies, 13(1), 3–22. https://doi.org/10.1080/19460171.2017.1333441

    Article  Google Scholar 

  • Shields, N., & Kane, J. (2011). Social and psychological correlates of internet use among college students. Cyberpsychology: Journal of Psychosocial Researches on Cyberspace, 5(1), article 2.

    Google Scholar 

  • Shin, W. (2015). Parental socialization of children’s internet use: A qualitative approach. New Media & Society, 17(5), 649–665. https://doi.org/10.1177/1461444813516833

    Article  Google Scholar 

  • Son, J. E., Lee, S. H., Cho, E. Y., & Kim, H. W. (2016). Examining online citizenship behaviors in social network sites: A social capital perspective. Behavior & Information Technology, 35(9), 730–747. https://doi.org/10.1080/0144929X.2016.1143032

    Article  Google Scholar 

  • Tapingkae, P., Panjaburee, P., Hwang, G. J., & Srisawasdi, N. (2020). Effects of a formative assessment-based contextual gaming approach on students’ digital citizenship behaviours, learning motivations, and perceptions. Computers & Education, 159, 103998. https://doi.org/10.1016/j.compedu.2020.103998

    Article  Google Scholar 

  • Thannimalai, R., & Raman, A. (2018). The influence of principals’ technology leadership and professional development on teachers’ technology integration in secondary schools. Malaysian Journal of Learning and Instruction, 15(1), 203–228.

    Article  Google Scholar 

  • Torres-Gastelú, C. A., Angulo-Armenta, J., Lagunes-Domínguez, A., & Soto-Ortíz, J. L. (2017). Vestiges of a digital citizenship in students of a Mexican University. TOJET. The Turkish Online Journal of Educational Technology, 920–928.

  • Trapero, F. G. A., Vázquez Parra, J. C., & Martínez, M. D. J. G. (2020). Digital citizenship approach and teacher profile. Education in the Knowledge Society, 21(6), 1–11. https://doi.org/10.14201/eks.20954

    Article  Google Scholar 

  • Tricco, A. C., Lillie, E., Zarin, W., O'Brien, K. K., Colquhoun, H., Levac, D., et al. (2018). PRISMA extension for scoping reviews (PRISMA-ScR): Checklist and explanation. Annals of Internal Medicine, 169(7), 467–473. https://doi.org/10.7326/M18-0850

    Article  Google Scholar 

  • Wahl-Jorgensen, K., Bennett, L., & Taylor, G. (2017). The normalization of surveillance and the invisibility of digital citizenship: Media debates after the Snowden revelations. International Journal of Communication, 11, 740–763.

    Google Scholar 

  • Walters, M. G., Gee, D., & Mohammed, S. (2019). A literature review: Digital citizenship and the elementary educator. International Journal of Technology in Education (IJTE), 2(1), 1–21.

    Google Scholar 

  • Wang, X., & Xing, W. L. (2018). Exploring the influence of parental involvement and socioeconomic status on teen digital citizenship: A path modeling approach. Educational Technology and Society, 21(1), 186–199.

    Google Scholar 

  • Winarnita, M., Bahfen, N., Mintarsih, A. R., Height, G., & Byrne, J. (2020). Gendered digital citizenship: How Indonesian female journalists participate in gender activism. Journalism Practice. https://doi.org/10.1080/17512786.2020.1808856

  • Windle, G., Bennett, K. M., & Noyes, J. (2011). A methodological review of resilience measurement scales. Health and Quality of Life Outcomes, 9(8), 1–18. https://doi.org/10.1186/1477-7525-9-8

    Article  Google Scholar 

  • Xu, S., Yang, H. H., MacLeod, J., & Zhu, S. (2019a). Interpersonal communication competence and digital citizenship among pre-service teachers in China’s teacher preparation programs. Journal of Moral Education, 48(2), 179–198. https://doi.org/10.1080/03057240.2018.1458605

    Article  Google Scholar 

  • Xu, S,Yang, H. H, MacLeod, J., & Zhu, S. (2019b). Social media competence and digital citizenship among college students. Convergence: The International Journal of Research into New Media Technologies, 25(4) 735–752. https://doi.org/10.1177/1354856517751390.

    Article  Google Scholar 

  • Yıldız, E. P., Çengel, M., & Alkan, A. (2020). Determination of digital citizenship levels of university students at Sakarya university Turkey. International Journal of Higher Education, 9(3), 300–308. https://doi.org/10.5430/ijhe.v9n3p300

    Article  Google Scholar 

  • Yue, A., Nekmat, E., & Beta, A. R. (2019). Digital literacy through digital citizenship: Online civic participation and public opinion evaluation of youth minorities in Southeast Asia. Media and communication, 7(2), 100–114. https://doi.org/10.17645/mac.v7i2.1899.

  • Zoghbi-Manrique-de-Lara, P., & Viera-Armas, M. (2017). Corporate culture as a mediator in the relationship between ethical leadership and personal internet use. Journal of Leadership & Organizational Studies, 24(3), 357–371. https://doi.org/10.1177/1548051817696877

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Kan Kan Chan.

Additional information

Publisher’s note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Springer Nature or its licensor holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Shi, G., Chan, K.K. & Lin, XF. A systematic review of digital citizenship empirical studies for practitioners. Educ Inf Technol 28, 3953–3975 (2023). https://doi.org/10.1007/s10639-022-11383-z

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10639-022-11383-z

Keywords

Navigation