Skip to main content

Advertisement

Log in

The impact of perceived risk on the capital market’s reaction to outsourcing announcements

  • Published:
Information Technology and Management Aims and scope Submit manuscript

Abstract

Outsourcing is a widely accepted option in strategic management, which, like every business venture, bears opportunities and risks. Supplementing the popular area of research on the merits of outsourcing, this paper examines how stockholders rate corporate sourcing decisions with regard to the risk they associate with this transaction. Using event study methodology and multivariate cross-sectional OLS-regression, we analyze a sample of 182 outsourcing transactions in the global financial services industry between 1998 and 2004 in order to investigate the risk-specific drivers of excess returns to shareholders. The analysis studies the impact of risk-specific independent variables, including transaction size, length, outsourced business functionality, and experience with outsourcing. Our findings indicate that risk-mitigating strategies have significant explanatory power, indicating that the capital market’s reaction to an outsourcing announcement might at least partly be forecast. Results show a positive correlation between market reaction and business process outsourcing by financial services companies. We also find strong evidence indicating that capital markets react positively to relatively large transactions compared to the market capitalization of the outsourcing firm. For service providers our results show that traditional IT-related sourcing projects or the insourcing of administrative processes have a significant positive correlation with market reaction.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Explore related subjects

Discover the latest articles and news from researchers in related subjects, suggested using machine learning.

References

  1. B.A. Aubert, M. Patry, et al., Assessing the risk of IT outsourcing, 31st Hawaii International Conference on System Sciences (1998).

  2. B.A. Aubert, M. Patry et al., Managing IT outsourcing risk: lessons learned, in: Information systems outsourcing - Enduring themes, emergent patterns and future directions, R. Hirschheim, A. Heinzl and J. Dibbern, (eds.), (Springer, Berlin, 2002), pp. 155–176.

    Google Scholar 

  3. J. Bain, Economies of scale, concentration and entry, American Economic Review 44 (1954) 15–39.

    Google Scholar 

  4. R. Bauer, Consumer behavior as risk taking, in: Risk Taking and Information Handling in Consumer Behavior, D.F.Cox, (ed.), (Harvard University Press, Cambridge, MA, USA, 1967), pp 21–33.

    Google Scholar 

  5. P. Beitel and D. Schiereck, Value creation at the ongoing consolidation of the European banking market. Institute for Mergers and Acquisitions—Working Paper, Witten/Herdecke (2001).

  6. P. Beitel, D. Schiereck et al., Explaining the M&A-success in European bank mergers and acquisitions, European Financial Management 10(1) (2004) 109–132.

    Article  Google Scholar 

  7. J.H. Benamati and T.M. Rajkumar, An Empirical Study of the Applicability of the Technology Acceptance Model to Application Development Outsourcing Decisions. Ninth Americas Conference on Information Systems, Tampa, USA (2003).

  8. J.J. Binder, On the use of the multivariate regression model in event studies, Journal of Accounting Research 23(1) (1985) 370–383.

    Article  Google Scholar 

  9. J.J. Binder,The event study methodology since 1969, Review of quantitative Finance and Accounting 11 (1998) 111–137.

    Article  Google Scholar 

  10. BIS; International Convergence of Capital Measures and Capital Standards, Bank for International Settlements, Basel Committee on Banking Supervision, 2004.

  11. S. Brown and J. Warner, Measuring security price performance, Journal of Financial Economics 8 (1980) 2–23.

    Article  Google Scholar 

  12. S. Brown and J. Warner, Using daily stock returns: The case of event studies, Journal of Financial Economics 14 (1985) 3–31.

    Article  Google Scholar 

  13. J. Cable and K. Holland, Modelling normal returns in event studies: A model-selection approach and pilot study, The European Journal of Finance 5 (1999) 331–341.

    Article  Google Scholar 

  14. B.M. Caldwell, IT Outsourcing Contracts: Crunching the Numbers. Gartner Dataquest Research Brief (2003).

  15. B.M. Caldwell and A. Young, Outsourcing still the bright spot in IT services, Gartner Dataquest Alert, (2003)

  16. D. Chatterjee, V.J. Richardson, et al., Examining theshareholder wealth effects of announcements of newly created CIO positions, MIS Quarterly 2(1) (2001) 43–70.

    Article  Google Scholar 

  17. D.F. Cox, Risk handling in consumer behavior, in: Risk Taking and Information Handling in Consumer Behavior, D.F. Cox (ed.), (Harvard University Press, Boston, MA, USA) pp 34–81.

    Google Scholar 

  18. S.M. Cunningham, The major dimensions of perceived risk, in: Risk Taking and Information Handling in Consumer Behaviour, D.F. Cox (ed.), (Harvard University Press, Boston, MA, USA, 1967) pp. 82–108.

    Google Scholar 

  19. W. Currie and L. Willcocks, Analysing four types of IT sourcing decisions in the context of scale, client/supplier interdependency and risk mitigation, Information Systems Journal 8 (1998) 119–143.

    Article  Google Scholar 

  20. W.L. Currie, Using multiple suppliers to mitigate the risk of IT outsourcing at ICI and Wessex Water, Journal of Information Technology 13 (1998) 169–180.

    Article  Google Scholar 

  21. J. Dibbern, The Sourcing of Application Software Development and Maintenance (Springer, Berlin, 2003).

    Google Scholar 

  22. J. Dibbern, T. Goles et al., Information systems outsourcing: A survey and analysis of the literature, The DATA BASE for Advances in Information Systems 35(4) (2004) 6–102.

    Google Scholar 

  23. P. Dodd and J.J. Warner, On corporate governance: a study of proxy contests, Journal of Financial Economics 11 (1983) 401–438.

    Article  Google Scholar 

  24. B. Dos Santos, K. Pfeffers et al., The impact of information technology investment announcements on the market value of the firm, Information Systems Research 4(1) (1993) 1–23.

    Article  Google Scholar 

  25. M.J. Earl, The risks of outsourcing IT, Sloan Management Review 37(3) (1996) 26–32.

    Google Scholar 

  26. E.F. Fama, L. Fisher et al., The adjustment of stock prices to new information, International Economic Review 10 (1969) 1–21.

    Article  Google Scholar 

  27. N.I. Farag and M.S. Krishnan, The market value of IT outsourcing investment announcements: An event-study analysis, Ninth Americas Conference on Information Systems 2003.

  28. M.S. Featherman and P.A. Pavlou, Predicting e-Services Adoption: A Perceived Risk Facets Perspective, International Journal of Human Computer Studies 59 (2003) 451–474.

    Article  Google Scholar 

  29. L. Freiedrich and T. Gellrich, Capital Market reaction to financial services outsoutcing. E-Finance Lab Working Paper, Frankfurt, 2003.

  30. M.J. Gallivan and W. Oh, Analyzing IT outsourcing relationships as alliances among multiple clients and vendors. 32nd Hawaii International Conference on System Sciences, Hawaii (1999).

  31. H. Gewald and J. Franke, A Comparison of the Risks in Information Technology Outsourcing and Business Process Outsourcing. 11th Americas Conference on Information Systems, Omaha, NE, USA (2005).

  32. H. Gewald and D. Hinz, A Framework for Classifying the Operational Risks of Outsourcing, Eighth Pacific Asia Conference on Information Systems. Shanghai, PR China (2004).

  33. D. Glassman, IT outsourcing and shareholder value. Stern Stewart Research—EVAluation, (2000).

  34. V. Grover, M.J. Cheon et al., The effect of service quality and partnership on the outsourcing of IS functions. Journal of Management Information Systems 12(4) (1996) 89–116.

    Google Scholar 

  35. J.F. Houston and M.D. Ryngaert, The overall gains from large bank mergers, Jounal of Banking and Finance 18(6) (1994) 1155–1176.

    Article  Google Scholar 

  36. R. Huber, How continental bank outsourced its crown jewels, Harvard Business Review (71:January / February) (1993) 121–129.

  37. J. Hunton, J. Reck, et al., The market’s reaction to information systems outsourcing announcements, Journal of Information Systems 14(2) (2000) 109–125.

    Google Scholar 

  38. K.S. Im, K.E. Dow, et al., Research report: A reexamination of IT investment and the market value of the firm—An event study methodology, Information Systems Research 12(1) (2001) 103–117.

    Article  Google Scholar 

  39. M.C. Jensen and W.H. Meckling, Theory of the firm: Managerial behaviour, agency costs and ownership structure, Journal of Financial Economics 3 (1976) 305–360.

    Article  Google Scholar 

  40. T. Kern, L.P. Willcocks, et al., Application service provision: Risk assessment and mitigation, MIS Quarterly Executive 1(2) (2002) 113–126.

    Google Scholar 

  41. M.C. Lacity, Lessons in global information technology, Computer, (August) pp. 26–33 (2002).

  42. M.C. Lacity, L.P. Willcocks, et al., The value of selective IT sourcing. Sloan Management Review, Spring (1996) pp. 13–25.

    Google Scholar 

  43. P. Lassig, H.-J. Lamberti, et al., Scoring- und beiderseitige Due-Diligence-Prozesse im Rahmen der Lieferantenauswahl beim Infrastrukturoutsourcing, Wirtschaftsinformatik 45(2) (2003) 147–156.

    Google Scholar 

  44. L. Loh and N. Venkatraman, Determinants of information technology outsourcing: A cross-sectional analysis, Journal of Management Information Systems 9(1) (1992) 7–24.

    Google Scholar 

  45. A.C. Mackinlay, Event studies in economics and finance, Journal or Economic Literature (35:March 1997), (1997) pp. 13–39.

  46. A. Mcwilliams and D. Siegel, Event studies in management research, Academy of Management Journal 40 (1997) 626 – 657.

    Article  Google Scholar 

  47. V. Michell and G. Fitzgerald, The IT outsourcing marketplace: vendors and their selection, Journal of Information Technology 12 (1997) 223–237.

    Article  Google Scholar 

  48. V.-W. Mitchell, Understanding consumer’s behaviour: Can perceived risk theory help? Management Decision 30(3) (1992) 26–31.

    Article  Google Scholar 

  49. W. Oh and M.J. Gallivan, An empirical assessment of transaction risks of IT outsourcing arrangements: An event study. 37th Hawaii International Conference on System Sciences, Hawaii (2004).

  50. P.A. Pavlou, Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model, International Journal of Electronic Commerce 7(3) (2003) 69–103.

    Google Scholar 

  51. J.P. Peter and M.J. Ryan, An investigation of perceived risk at the brand level, Journal of Marketing Research (13:May) (1976) pp. 184–188.

  52. P.P. Peterson, Event Studies: A review of issues and methodology, Working Paper University of Nebraska, Lincoln (1989).

  53. C.K. Prahalad and G. Hamel, The core competence of the corporation, Harvard Business Review 68(3) (1990) 79–91.

    Google Scholar 

  54. J.B. Quinn and F.G. Hilmer, Strategic outsourcing, Sloan Management Review 35(4) (1994) 43–55.

    Google Scholar 

  55. TPI; The TPI Index Q4/2005, www.tpi.net, 2005.

  56. N. Venkatraman and L. Loh, The shifting logic of the IS organization: From technical portfolio to relationship portfolio, Information Strategy 10(2) (1994) 5–11.

    Google Scholar 

  57. L.P. Willcocks, M.C. Lacity, et al., Risk mitigation in IT outsourcing strategy revisited: longitudinal case research at LISA, Journal of Strategic Information Systems 8(3) (1999) 285–314.

    Article  Google Scholar 

  58. P.C. Young and J. Hood, Risk and the outsourcing of risk management services: The case of claims management, Public Budgeting & Finance 23(3) (2003) 109–119.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Heiko Gewald.

Appendix

Appendix

Table 3 Number and value of deals according to relevant business functionality and industry classification (N = 170; 12 transactions have been omitted in this table since relevant data could not be extracted). The industry classification of the outsourcing company has been taken according to the classification in Bloomberg
Table 4 Number and value of deals according to relevant region and industry classification (N = 170; 12 transactions have been omitted in this table since relevant data could not be extracted). The industry classification of the outsourcing company has been taken according to the classification in Bloomberg
Table 5 Independent variables. Data for performance figures has been extracted from Datastream and Bankscope. Data for RoE (Return on Equity) has been taken at the year-end of the year prior to the announcement date. Data for MtB (Market to Book Ratio) has been taken on t = −21 (i.e., 21 days prior to the announcement). Variables have been winsorized at the 10 and 90% level
Table 6 Results of the event study analyzing outsourcing transactions in the global financial services industry covering the timeframe from 1998 to March 2004. Abnormal returns have been calculated using OLS-regression. OLS-parameters have been estimated for a period of 252 trading days (1 trading year) prior to the event window [−20;20]. As market returns we have used the relevant industry indices S&P 500, MSCI World Banks, MSCI World Insurance and MSCI World Financial Services as provided by DataStream and Bloomberg. Cumulated abnormal returns (CARs) have been winsorized at the 10 and 90% level ***/**/* indicate significance at the 1/5/10 per cent level
Table 7 Results of the multivariate cross-sectional OLS-regression for the cumulated abnormal returns of outsourcers, insourcers and combined entity. Dependent variable is cumulated abnormal return for the event window [−3;3]. For the separate analysis of outsourcers and insourcers a fixed-effects model has been employed. The number of observations (N) is lower than the total number of observations due to missing data. Missing data for independent variables has been estimated using OLS-regression. Variables have been winsorized at the 10 and 90 per cent level. Logarithms (ln) have been used for the variables size, market capitalization of outsourcer and insourcer, relative size of the parties and relative deal size compared to the market capitalization. Robustness checks for the other event windows have been performed and results are robust. Relevant data regarding the independent variables has been extracted from Bankscope, Datastream or the original deal announcement. ***/**/* indicate significance at the 1/5/10 per cent level

Rights and permissions

Reprints and permissions

About this article

Cite this article

Gewald, H., Gellrich, T. The impact of perceived risk on the capital market’s reaction to outsourcing announcements. Inf Technol Manage 8, 279–296 (2007). https://doi.org/10.1007/s10799-006-0008-0

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10799-006-0008-0

Keywords