Abstract
Knowledge collaboration (KC) is an important strategy measure to improve knowledge management, focusing on not only efficiency of knowledge cooperation, but also adding value of intellectual capital and social capital. In virtual teams, many factors, such as team’s network characteristics, collaborative culture, and individual collaborative intention, affect the performance of KC. By discussing the nature of KC, this paper presents that the performance of can be measured from two aspects: effectiveness of collaboration and efficiency of cooperation. Among them, effectiveness of collaboration is measured through value added and efficiency of cooperation is measured through accuracy and timeliness. Then the paper discusses the factors affecting the performance of KC from network characteristics, individual attributes and team attributes. The results show that network characteristics, individual attributes and team attributes in virtual team have significant impacts on the performance of KC.
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Acknowledgments
The authors gratefully acknowledge the Funding project of research plan from the Education Committee of Beijing (SZ201311417001) (SM201511417002), the Funding Project for Academic Human Resources Development in Beijing Union University (BPHR2012A02).
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Gao, S., Guo, Y., Chen, J. et al. Factors affecting the performance of knowledge collaboration in virtual team based on capital appreciation. Inf Technol Manag 17, 119–131 (2016). https://doi.org/10.1007/s10799-015-0248-y
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DOI: https://doi.org/10.1007/s10799-015-0248-y