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Integrated Management of Systems, Services, Processes and People in IT: A Report on DSOM 2009

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Authors and Affiliations

  1. Hewlett Packard Labs, Palo Alto, CA, USA

    Claudio Bartolini

  2. Institute of Informatics, Federal University of Rio Grande do Sul, Porto Alegre, Brazil

    Luciano Paschoal Gaspary

Authors
  1. Claudio Bartolini
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  2. Luciano Paschoal Gaspary
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Correspondence to Claudio Bartolini.

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Bartolini, C., Gaspary, L.P. Integrated Management of Systems, Services, Processes and People in IT: A Report on DSOM 2009. J Netw Syst Manage 18, 237–240 (2010). https://doi.org/10.1007/s10922-010-9160-2

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  • DOI: https://doi.org/10.1007/s10922-010-9160-2

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