Skip to main content
Log in

Multi criteria based personalized recommendation service using analytical hierarchy process for airbnb

  • Published:
The Journal of Supercomputing Aims and scope Submit manuscript

Abstract

There are many accommodation rental services like Hotels.com, Hotels Combined, Trivago, Airbnb, and so on. Airbnb, in particular, uses the service known as P2P (peer to peer) technology. When the guest searches for rooms or a house to rent, he or she will have to consider a lot of information that Airbnb provides to the guest such as photos of the room/house, the host, rating of reviews, number of reviews, number of guests who can stay, number of bedrooms and bathrooms, description of the room, price. When there is a lot of information, it needs to be displayed effectively. Otherwise, it can complicate the guest’s choice. This research aims to make a personalized recommendation model and to analyze the guest preferences for accommodation using Airbnb. For this process, the study constructs criteria from accommodation information in Airbnb and it calculates and analyzes the guest’s preference by AHP (Analytic Hierarchy Process). The result shows the optimal room choices from the Airbnb website according to the guest’s preferences.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

Similar content being viewed by others

References

  1. Wang C-C, Hung JC (2019) Comparative analysis of advertising attention to Facebook social network: evidence from eye-movement data. Comput Hum Behav 100:192–208

    Article  Google Scholar 

  2. CC Wang, JC Hung, CH Huang, JY Chen (2018) Advertising visual attention to facebook social network: evidence from eye movements. In: Proceeding of 2018 7th International Congress on Advanced Applied Informatics (IIAI-AAI), pp 68–73

  3. Rathore S, Sharma PK, Park JH (2017) XSSClassifier: an efficient xss attack detection approach based on machine learning classifier on SNSs. J Inf Process Syst 13(4):1014–1028

    Google Scholar 

  4. Varma A, Jukic N, Pestek A, Shultz CJ, Nestorov S (2016) Airbnb: exciting innovation or passing fad? Tour Manag Perspect 20:228–237

    Article  Google Scholar 

  5. Abdar M, Lai KH, Yen NY (2017) Crowd preference mining and analysis based on regional characteristics on Airbnb. In: Proceeding of 3rd IEEE International Conference on Cybernetics, CYBCONF, pp 1–6

  6. Zhang Le, Yan Q, Zhang L (2018) A computational framework for understanding antecedents of guests’ perceived trust towards hosts on Airbnb. Decis Support Syst 115:105–116

    Article  Google Scholar 

  7. Heo CY, Blengini I (2019) A macroeconomic perspective on Airbnb’s global presence. Int J Hosp Manag 78:47–49

    Article  Google Scholar 

  8. Abdar M, Yen NY (2017) Understanding regional characteristics through crowd preference and confidence mining in P2P accommodation rental service. Libr Tech 35(4):521–541

    Article  Google Scholar 

  9. Abdar M, Yen NY (2020) Analysis of user preference and expectation on shared economy platform: an examination of correlation between points of interest on Airbnb. Comput Hum Behav 107:105730

    Article  Google Scholar 

  10. Zhang T, Bufquin D, Can Lu (2019) A qualitative investigation of microentrepreneurship in the sharing economy. Int J Hosp Manag 79:148–157

    Article  Google Scholar 

  11. Brochado A, Troilo M, Shah A (2017) Airbnb customer experience: evidence of convergence across three countries. Ann Tour Res 63:210–212

    Article  Google Scholar 

  12. Dogru T, Zhang Y, Suess C, Mody M, Bulut U, Sirakaya-Turk E (2020) What caused the rise of Airbnb? An examination of key macroeconomic factors. Tour Manag 81:104134

    Article  Google Scholar 

  13. Blal I, Singal M, Templin J (2018) Airbnb’s effect on hotel sales growth. Int J Hosp Manag 73:85–92

    Article  Google Scholar 

  14. Sainaghi R, Abrate G, Mauri A (2021) Price and RevPAR determinants of Airbnb listings: convergent and divergent evidence. Int J Hosp Manag 92:102709

    Article  Google Scholar 

  15. Wegmann J, Jiao J, Airbnb T (2017) Toward guiding principles for local regulation of urban vacation rentals based on empirical results from five US cities. Land Use Policy 69:494–501

    Article  Google Scholar 

  16. Cheng M, Jin X (2019) What do Airbnb users care about? An analysis of online review comments. Int J Hosp Manag 76 (Part A):58–70

    Article  Google Scholar 

  17. Benítez-Aurioles B, Tussyadiah I (2020) What Airbnb does to the housing market. Ann Tour Res. https://doi.org/10.1016/j.annals.2020.103108

    Article  Google Scholar 

  18. Del Chiappa G, Pung JM, Atzeni M, Sini L (2021) What prevents consumers that are aware of Airbnb from using the platform? A mixed methods approach. Int J Hosp Manag 93:102775

    Article  Google Scholar 

  19. Ding K, Choo WC, Ng KY, Ng SI (2020) Employing structural topic modelling to explore perceived service quality attributes in Airbnb accommodation. Int J Hosp Manag 91:102676

    Article  Google Scholar 

  20. Han C, Yang M (2020) Revealing Airbnb user concerns on different room types. Ann Tour Res. https://doi.org/10.1016/j.annals.2020.103081

    Article  Google Scholar 

  21. Li J, Hudson S, So KK (2021) Hedonic consumption pathway vs. acquisition-transaction utility pathway: an empirical comparison of Airbnb and hotels. Int J Hosp Manag 94:102844

    Article  Google Scholar 

  22. Akarsu TN, Foroudi P, Melewar TC (2020) What makes Airbnb likeable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange theory perspective within an emerging economy context. Int J Hosp Manag 91:102635

    Article  Google Scholar 

  23. DeLone WH, McLean ER (1992) Information systems success: the quest for the dependent variable. Inf Syst Res 3(1):60–95

    Article  Google Scholar 

  24. Aldholay AH, Isaac O, Abdullah Z, Ramayah T (2018) The role of transformational leadership as a mediating variable in DeLone and McLean information system success model: the context of online learning usage in Yemen. Telemat Inf 35(5):1421–1437

    Article  Google Scholar 

  25. Roky H, Al Meriouh Y (2015) Evaluation by users of an industrial information system (XPPS) based on the DeLone and McLean model for IS success. Procedia Econ Finance 26:903–913

    Article  Google Scholar 

  26. Baraka HA, Baraka HA, EL-Gamily IH (2013) Assessing call centers’ success: a validation of the DeLone and Mclean model for information system. Egypt Inf J 14(2):99–108

    Google Scholar 

  27. Petter S, McLean ER (2009) A meta-analytic assessment of the DeLone and McLean IS success model: an examination of IS success at the individual level. Inf Manag 46(3):159–166

    Article  Google Scholar 

  28. Halonen R, Thomander H, Laukkanen E (2010) DeLone & McLean IS success model in evaluating knowledge transfer in a virtual learning environment. Int J Inf Syst Soc Change 1(2):36–48

    Article  Google Scholar 

  29. Lin W-S, Wang C-H (2012) Antecedences to continued intentions of adopting e-learning system in blended learning instruction: a contingency framework based on models of information system success and task-technology fit. Comput Educ 58(1):88–99

    Article  Google Scholar 

  30. Tam C, Oliveira T (2016) Understanding the impact of m-banking on individual performance: Delone & McLean and TTF perspective. Comput Hum Behav 61:233–244

    Article  Google Scholar 

  31. Abastante F, Corrente S, Greco S, Ishizaka A, Lami IM (2019) A new parsimonious AHP methodology: assigning priorities to many objects by comparing pairwise few reference objects. Expert Syst Appl 127:109–120

    Article  Google Scholar 

  32. Baffoe G (2019) Exploring the utility of Analytic Hierarchy Process (AHP) in ranking livelihood activities for effective and sustainable rural development interventions in developing countries. Eval Progr Plan 72:197–204

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Hwa-Young Jeong.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Jeong, HY. Multi criteria based personalized recommendation service using analytical hierarchy process for airbnb. J Supercomput 77, 13224–13242 (2021). https://doi.org/10.1007/s11227-021-03812-6

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11227-021-03812-6

Keywords