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Elimination of FinTech Risks to Achieve Sustainable Quality Improvement

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Abstract

This paper aims to adopt the principles of sustainable risk management for both providers and users who demand to use Financial Technology (FinTech) with high security. Risk management is consider both compliance and sustainability. Moreover, FinTech is considered for financial industry and related with e-transaction or e-payment industries as well. There are certain standards (ISO31000:2018 and ISO27005:2018) and fundamentally applied in information technology; however, it renders insufficient for the newer technologies. In order to determine and assess the potential risks associated with FinTech. Our finding are business and technology risks which are related to FinTech. These two clusters are validated by qualitative and quantitative method. This study combines a known set of FinTech risks with data obtained through the consensus process. I-CVIs and K-mean clustering algorithm are the tools for data analysis on this paper. It has been found that the technologies themselves are at risks of 0.3 and the business risks are at 0.7. The study indicate that traditional technology risks have relevant. The difference in the levels of risks depends on the details of each FinTech type and the parts of the business which technologies are associated with. In addition, the new sets of risks based on the current situations can also be eliminated the risks to create sustainable business.

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Authors and Affiliations

  1. Information Technology Management, Faculty of Engineering, Mahidol University, Nakhon Pathom, Thailand

    Rachrapee Namchoochai, Supaporn Kiattisin, Smitti Darakorn Na Ayuthaya & Santipat Arunthari

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  1. Rachrapee Namchoochai
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  2. Supaporn Kiattisin
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  3. Smitti Darakorn Na Ayuthaya
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  4. Santipat Arunthari
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Correspondence to Supaporn Kiattisin.

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Namchoochai, R., Kiattisin, S., Darakorn Na Ayuthaya, S. et al. Elimination of FinTech Risks to Achieve Sustainable Quality Improvement. Wireless Pers Commun 115, 3199–3214 (2020). https://doi.org/10.1007/s11277-020-07201-9

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