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Codeshare-Allianzen bei Fluggesellschaften

Ein Segen für das Marketing und eine Herausforderung für Informationssysteme im Revenue-Management

Airline Codeshare Alliances

Marketing Boon and Revenue Management Information Systems Challenge

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WIRTSCHAFTSINFORMATIK

Zusammenfassung

Der Beitrag stellt die Herausforderungen, die von Codeshare-Allianzen im Flugverkehr an analytische Informationssysteme gestellt werden, den potenziellen Gewinnen aus der Marketingperspektive gegenüber. Zunächst bewerten die Autoren dazu Codeshare-Allianzen als Werkzeug des Marketings auf Basis aktueller Forschungsliteratur. Anschließend werden die Herausforderungen, die sich durch derartige Allianzen für Steuerungs- und Planungssysteme von Fluggesellschaften ergeben, erläutert. In dieser Hinsicht sind insbesondere Revenue-Management-Systeme stark betroffen. Auf Basis einer Simulationsstudie werden potenzielle Schwächen des momentan in der Industrie verbreiteten dezentralen Revenue-Managements in Codeshare-Allianzen evaluiert. Ein Ergebnis ist, dass komplementäres Codesharing zu Verlusten von bis zu 1 % des Gesamtertrags führen kann. Diese treten nicht nur auf den unmittelbar betroffenen Strecken auf, sondern verteilen sich durch das gesamte Netz. Sie steigen mit der Nachfrage und dem Anteil der Codeshare-Nachfrage. Auch virtuelles Codesharing führt zu Verlusten von 0,3 % bis 1,5 %, abhängig von der Nachfragestruktur und dem Verhalten der vermarktenden Fluggesellschaft. Zum Abschluss geben die Autoren eine Reihe von Empfehlungen, die aus diesen Ergebnissen abgeleitet werden können.

Abstract

The paper juxtaposes the challenges that airline codeshare alliances create for analytical information systems on the one hand and their motivation from a marketing perspective on the other. The authors review the state-of-the-art literature on potential marketing benefits and analyze the impact on airline planning systems. In this regard, revenue management systems are of particular interest. Based on a simulation study, the authors infer a severe impact of decentralized codeshare controls as currently widely implemented in the industry on revenue management performance. In the scenarios examined, complementary codesharing reduces alliance-wide revenues by up to 1 %. Losses increase when a carrier experiences high local demand or a high degree of codeshare demand, and disseminate over the whole network. Virtual codeshares also cause losses of 0.3 % to 1.5 % depending on the discount level offered by the marketing carrier and on the demand structure. Finally, the authors formulate a set of managerial implications based on these findings.

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Correspondence to Max Gerlach.

Additional information

Angenommen nach zwei Überarbeitungen durch Prof. Dr. Spann.

This article is also available in English via http://www.springerlink.com and http://www.bise-journal.org: Gerlach M, Cleophas C, Kliewer N (2013) Airline Codeshare Alliances. Marketing Boon and Revenue Management Information Systems Challenge. Bus Inf Syst Eng. doi: 10.1007/s12599-013-0262-8.

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Gerlach, M., Cleophas, C. & Kliewer, N. Codeshare-Allianzen bei Fluggesellschaften. Wirtschaftsinf 55, 147–158 (2013). https://doi.org/10.1007/s11576-013-0361-7

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  • DOI: https://doi.org/10.1007/s11576-013-0361-7

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