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Fig. 1

(own illustration after Yoo et al. 2012)

Fig. 2

Notes

  1. As per December 31st 2017, the five biggest companies in the world by market capitalization were: Apple Inc., Alphabet Inc., Microsoft, Amazon.com, and Facebook. See https://en.wikipedia.org/wiki/List_of_public_corporations_by_market_capitalization#2017 (accessed 30 Aug 2018).

  2. "The Future of Tesla Service" https://youtu.be/PBbzOBQmk-0 (accessed 30 Aug 2018).

  3. https://www.gartner.com/it-glossary/bimodal/ (accessed 30 Aug 2018).

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Authors and Affiliations

  1. IT University of Copenhagen, Rued Langgaards Vej 7, 2300, Copenhagen, Denmark

    Raffaele Fabio Ciriello &  Alexander Richter

  2. Information Management Research Group, University of Zurich, Zurich, Switzerland

    Alexander Richter &  Gerhard Schwabe

Authors
  1. Raffaele Fabio Ciriello
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  2. Alexander Richter
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  3. Gerhard Schwabe
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Correspondence to Gerhard Schwabe.

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Accepted after one revision by Prof. Weinhardt.

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Ciriello, R., Richter, A. & Schwabe, G. Digital Innovation. Bus Inf Syst Eng 60, 563–569 (2018). https://doi.org/10.1007/s12599-018-0559-8

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