Abstract
Mobile augmented reality technology and gamification deliver unique experiences to the visitors of the cultural heritage sites and offer possibilities in the development of enhanced cultural heritage experiences thus the creative industry seeks new platforms where technology, cultural heritage and business converge. In this study, the analysis, design, implementation and evaluation of the 3DGuides authoring platform which develops smart apps, offering gamified experiences, cultural heritage information and services to mobile users was analyzed. The quick and easy creation of smart guides adapted to the users’ type with tailored made deployment of stories, routes, sensors-based mini games and augmented reality features in a gamification framework, is an increasingly important area in the creation of enjoyable cultural heritage experiences. The Systems thinking approach was used at the analysis and designing phases of the platform. System dynamics and dynamic simulation of gamification users’ types highlight their flows from Extrinsic to Intrinsic users to support more effective decision-making in choosing and representing the content, deciding on the needed automation and the designing of the interactivity.


















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Kotsopoulos, K.I., Chourdaki, P., Tsolis, D. et al. An authoring platform for developing smart apps which elevate cultural heritage experiences: A system dynamics approach in gamification. J Ambient Intell Human Comput 15, 1679–1695 (2024). https://doi.org/10.1007/s12652-019-01505-w
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DOI: https://doi.org/10.1007/s12652-019-01505-w