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A conceptual framework for smart device-based notifications

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Abstract

The amount of information available for a person at a given time is growing at a disproportioned rate. Moreover, smart devices are becoming more and more popular. To avoid that human’s attention becomes a bottleneck and improve the number of notifications delivered to users, we believe that smart devices could serve as notifications mechanisms. This paper summarizes and concludes the efforts of a research project focusing on the use of smart devices as notification mechanisms. The goal of the framework is to assist researchers and developers in the conceptualization of smart device-based notifications. Furthermore, this paper presents the results of three evaluations. First, it describes the results of a survey on the need for novel notification mechanisms and the utility of smart devices as notification delivery mechanisms. Second, the results of a quantitative assessment on the impact of notifications delivered through smart devices compared with notifications delivered through smartphones. Results show that smart devices are useful to deliver valuable information and the quantitative assessment discovered that there is no significant difference between smart devices and smartphones delivering notifications. Finally, the applicability of the framework was evaluated and considered useful by software developers.

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Acknowledgements

The Research Center for Communication and Information Technologies (CITIC) at the University of Costa Rica supported this work. This work was also supported by MICITT and by CONICIT of the Government of Costa Rica.

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Correspondence to Gustavo López.

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López, G., Guerrero, L.A. A conceptual framework for smart device-based notifications. J Ambient Intell Human Comput 13, 5433–5445 (2022). https://doi.org/10.1007/s12652-020-01801-w

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