Abstract
Software development life cycle (SDLC) is used in software projects, similarly SAP Implementation projects use ASAP methodology. Requirements engineering (RE) is a tool which helps project to manage their requirements properly. Unified modeling language (UML) helps in robust design of the project. LEAN is a tool particularly very effective in eliminating waste in software projects. The defects found at maintenance level in software projects are generally very expensive when the defects flow from requirements and design level. Defects found at support level will cause serious technical issues and eventually effect business decisions. Handling this scenario in SAP BI environment via LEAN methods offers us rich dividends. By using RE, UML, LEAN together in SAP BI environment, this paper describes a new problem–solution framework to handle issues occurring at the maintenance levels with analysis on effort, cost and efficiency for reliability improvement.


















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Krishna Mohan, K., Harun, R.S., Srividya, A. et al. Quality framework for reliability improvement in SAP netweaver business intelligence environment through lean software development––a practical perspective. Int J Syst Assur Eng Manag 1, 316–323 (2010). https://doi.org/10.1007/s13198-011-0029-x
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DOI: https://doi.org/10.1007/s13198-011-0029-x