Abstract
Testing and application of ‘a system of forces’, effectiveness of training (EoT) and organizational project management performance has been a challenging and demanding approach. The purpose of this study is to engage the Omani Dockyard in enhancement of its organizational learning on knowledge and competencies through the formulation of refit preparations and implementations by amalgamating frameworks/models to underpin ships’ upkeep and repair support preparations (SURSP). The data collection and analysis were administered using survey questionnaires. Pearson correlation, multiple regression and Sobel Mediation Tests and analyses were used to determine and strengthen the frameworks/models. The methodical system of frameworks was used through the employment of ‘a system of forces’ variables, encompassing “force of cooperation” and “force for: efficiency, innovation, direction, proficiency and concentration” as the independent variables (IVs), “EoT” as a mediating variable and the “organizational performance” as a dependent variable. The IVs were positively related to DV. The regression model of organizational performance was significant when regressed against IVs, pending “cooperation and direction”, which did not significantly contribute to organizational performance. Equally, when the ‘regressed coefficients’ were mediated through “EoT”, using the Sobel Mediation Test, they were found to be both directly and indirectly significant. The results were needed to emphasise the importance of amalgamation and contribution of frameworks/models for the naval dockyard’s organizational values through different phases of progressive organizational performance. The results of this study have shown a significant and contributive way forward for the application of organizational learning and progressive frameworks/models to deliver the required SURSP. The results of this study provided some positive breakthroughs and contributions for improvement.
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Acknowledgements
The assistance and cooperation given by the staff of the Omani Dockyard in the Sultanate of Oman allowed this scholar to complete this work with ease. The data collection for both quantitative and qualitative was administered smoothly with maximum assistance from those concerned and was used as a tool for supporting this study. Sincere gratitude goes to Commodore (rtrd) Bader S. N. Al-Riyami from the Royal Navy of Oman (RNO) for his personal support and Associate Professors Dr. A. Abdul Rahim and Dr. M. Masrom from the Universiti Technologi Malaysia (Razak School of Engineering) for their academic support.
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Appendix
Appendix
Abbreviated version of questionnaire format for enhancing productivity for overall naval ships’ upkeep and repair support (Al-Raqadi et al. 2015a, p. 260):
Cooperation “development of trust”, “reducing misunderstanding”, “having greater collaboration”, “having greater understanding”, “having greater agreement and execution”.
Efficiency “mistake handling”, “identification of skills”, “development of learning”, “people development”, “effective ways of doing jobs”, “honest feedback to learn”, “asking why to learn”, “sharing professional information”, “focusing and working”, “focusing and thinking”.
Innovation “discovering new ways”, “generating ideas”, “questioning for improvement”, “questioning current ways”, “develop changing methods”,
Direction “two-way communication”, “execute work at hand”, “database as a process of knowledge management”, “measuring gaps”, “lessons learnt”, “resources spent on training”, “customers’ views”.
Proficiency “training at all levels”, “expertise thro’ training”, “increase training expenditure”, “encourage learning”, “develop individual”.
Concentration “need of ISO”, “achieve product activity”, “develop capabilities”, “unite technical effort”, “develop product reliability”, “serving the customer”, “satisfy operators demand”, “justification, investigation, operators’ demands”,
Effectiveness of Training “Encourage self-learning”, “support learning request”, “opportunities to learn”, “share up-to-date information”, “empower others”, “mentor and coach”, “ensure learning consistency”, “concentrate with outside communities”.
Ships’ upkeep and repair support ‘Organizational Performance’—OPMP/SURSP “maintain productivity”, “learning and productivity, “flexibility and productivity”, “flexibility and customer satisfaction”, “maintain staff satisfaction”, “create job satisfaction”, “performance and job standard”, “implement suggestion”, “technology and information processing”, “raise staff morale”, “achieve goodwill organization capital”, “Maintain wellbeing of staff”, “encourage change management”.
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Al-Raqadi, A.M.S. Progressive evolutionary frameworks: application of ‘a system of forces’ and EoT for OPMP/SURSP. Int J Syst Assur Eng Manag 11, 155–174 (2020). https://doi.org/10.1007/s13198-019-00933-3
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DOI: https://doi.org/10.1007/s13198-019-00933-3