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Strategic Search Support on Macro and Micro Level

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Abstract

Consumers increasingly turn to online resources to get access to medical information. Despite their lack of procedural and domain knowledge, users often have complex information needs. Additionally, incomplete or inaccurate information can negatively affect medical decisions. Existing systems only partially address these problems.

This work presents a prototypical implementation of a comprehensive support concept. It aims at giving users, in particular lay people searching for medical information, appropriate assistance on both the strategic and the tactical level while they are trying to solve complex search tasks. The article also describes a series of user experiments conducted as part of a master’s thesis and discusses their results.

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Notes

  1. Distributed Agents for User-Friendly Access of Digital Libraries.

  2. http://webquest.org/.

  3. “easy access to Digital Libraries”.

  4. http://professional.khresmoi.eu/index.html.

  5. http://everyone.khresmoi.eu.

  6. Health on the Net (HON) is a Swiss-based nonprofit organization that certifies health information websites based on criteria such as transparency, up-to-dateness, and accountability. Sites complying with the HON criteria may display a banner, the HON seal, on their site. Health on the Net is a partner within the Khresmoi project.

  7. http://khresmoi.eu/.

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Acknowledgements

This work has been funded in part by the European Union 7th Framework Programme (FP7/2007-2013), grant agreement 257528 (Khresmoi).Footnote 7

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  1. University of Duisburg-Essen, Lotharstr. 65, 47057, Duisburg, Germany

    Andreas Tacke & Sascha Kriewel

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  1. Andreas Tacke
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  2. Sascha Kriewel
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Correspondence to Sascha Kriewel.

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Tacke, A., Kriewel, S. Strategic Search Support on Macro and Micro Level. Datenbank Spektrum 14, 19–28 (2014). https://doi.org/10.1007/s13222-014-0147-0

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