Skip to main content
Log in

Trust prediction from user-item ratings

  • Original Article
  • Published:
Social Network Analysis and Mining Aims and scope Submit manuscript

Abstract

Trust relationships between users in various online communities are notoriously hard to model for computer scientists. It can be easily verified that trying to infer trust based on the social network alone is often inefficient. Therefore, the avenue we explore is applying Data Mining algorithms to unearth latent relationships and patterns from background data. In this paper, we focus on a case where the background data are user ratings for online product reviews. We consider as a testing ground a large dataset provided by Epinions.com that contains a trust network as well as user ratings for reviews on products from a wide range of categories. In order to predict trust we define and compute a critical set of features, which we show to be highly effective in providing the basis for trust predictions. Then, we show that state-of-the-art classifiers can do an impressive job in predicting trust based on our extracted features. For this, we employ a variety of measures to evaluate the classification based on these features. We show that by carefully collecting and synthesizing readily available background information, such as ratings for online reviews, one can accurately predict social links based on trust.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

Similar content being viewed by others

Notes

  1. The features of ant8 were computed with μ = 5 and α = 0.1.

References

  • Bhattacharyya P, Garg A, Wu SF (2011) Analysis of user keyword similarity in online social networks. Soc Netw Anal Min 1(3):143–158

    Article  Google Scholar 

  • Borzymek P, Sydow M, Wierzbicki A (2009) Enriching trust prediction model in social network with user rating similarity. In: CASoN, pp 40–47

  • Chen L, Qi L (2011) Social opinion mining for supporting buyers’ complex decision making: exploratory user study and algorithm comparison. Soc Netw Anal Min 1(4):301–320

    Article  MathSciNet  Google Scholar 

  • Chowdhury M, Thomo A, Wadge WW (2009) Trust-based infinitesimals for enhanced collaborative filtering. In: COMAD

  • Ebrahimi S, Villegas NM, Müller HA, Thomo A (2012) Smarterdeals: a context-aware deal recommendation system based on the smarter context engine. In: Jacobsen HA, Zou Y, Chen J (eds) CASCON, IBM/ACM, pp 116–130

  • Ferri F, Grifoni P, Guzzo T (2012) New forms of social and professional digital relationships: the case of facebook. Soc Netw Anal Min 2(2):121–137

    Article  Google Scholar 

  • Golbeck J (2005) Computing and applying trust in web-based social networks. PhD thesis)

  • Guha RV, Kumar R, Raghavan P, Tomkins A (2004) Propagation of trust and distrust. In: WWW, pp 403–412

  • Hall M, Frank E, Holmes G, Pfahringer B, Reutemann P, Witten IH (2009) The WEKA data mining software: an update. SIGKDD Explor Newsl 11(1):10–18

    Article  Google Scholar 

  • Jamali M, Ester M (2009) TrustWalker: a random walk model for combining trust-based and item-based recommendation. In: KDD, pp 397–406

  • Khezrzadeh M, Thomo A, Wadge WW (2009) Harnessing the power of "favorites" lists for recommendation systems. In: Bergman LD, Tuzhilin A, Burke RD, Felfernig A, Schmidt-Thieme L (eds) RecSys, ACM, pp 289–292

  • Koren Y (2010) Collaborative filtering with temporal dynamics. Commun ACM 53:89–97

    Article  Google Scholar 

  • Kuter U, Golbeck J (2007) Sunny: a new algorithm for trust inference in social networks using probabilistic confidence models. In: AAAI’07, pp 1377–1382

  • Liu H, Lim EP, Lauw HW, Le MT, Sun A, Srivastava J, Kim YA (2008) Predicting trusts among users of online communities: an epinions case study. In: ACM conference on electronic commerce, pp 310–319

  • Ma N, Lim EP, Nguyen VA, Sun A, Liu H (2009) Trust relationship prediction using online product review data. In: CIKM-CNIKM, pp 47–54

  • Massa P, Avesani P (2005) Controversial users demand local trust metrics: An experimental study on epinions.com community. In: AAAI, pp 121–126

  • Massa P, Avesani P (2009) Trust metrics in recommender systems. In: Computing with social trust, pp 259–285

  • Nguyen VA, Lim EP, Jiang J, Sun A (2009) To trust or not to trust? predicting online trusts using trust antecedent framework. In: ICDM, pp 896 –901

  • Noor TH, Sheng QZ (2011) Credibility-based trust management for services in cloud environments. In: ICSOC, pp 328–343

  • Rajagopalan K, Venkatesh S, Thomo A (2012) Learning the news in social networks. In: Lukasiewicz T, Sali A (eds) FoIKS, Springer, Lecture Notes in Computer Science, vol 7153, pp 298–311

  • Sherchan W, Nepal S, Bouguettaya A (2011) A trust prediction model for service web. In: TrustCom, pp 258–265

  • Sinclaire J, Simon J, Wilkes R (2010) A prediction model for initial trust formation in electronic commerce. In: International Business Research, pp 17–27

  • Skopik F, Schall D, Dustdar S (2009) Start trusting strangers? bootstrapping and prediction of trust. In: WISE, pp 275–289

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Alex Thomo.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Korovaiko, N., Thomo, A. Trust prediction from user-item ratings. Soc. Netw. Anal. Min. 3, 749–759 (2013). https://doi.org/10.1007/s13278-013-0122-z

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s13278-013-0122-z

Keywords

Navigation