Abstract
The role of human resources has become a key factor for the success of an organization. Based on a research collaboration with an aeronautical company, the paper compares two different approaches for the reconstruction of a collaborative social network in the business realm. Traditional social network analysis and novel statistical inference models were both evaluated against data provided by the company, with the final scope of scouting key employees in the network, as well as exploiting the knowledge-transfer processes. As a main outcome of this paper, it was found how the network reconstruction using statistical models has an increased robustness, as well as sensitivity, allowing to discover hidden correlations among the users.
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Notes
See Sect. 5.1.
Adopted elsewhere in cited works of SNA literature for the same task.
This makes it intrinsically more robust than the Bethe approximation, where convergence and uniqueness of the solution are not guaranteed, even if TRW is often outperformed in practical tasks.
See Sect. 5.1.
An add-in to the Microsoft Excel 2007 spreadsheet software (http://nodexl.codeplex.com).
To be intended as those dummy states, associated to inactive users, who are not performing any specific activity when a network observation occurs.
Assuming a single user cannot perform more than one activity at once.
And in particular, it is unknown which nodes in the interaction model E are truly linked to each other, i.e. have a non-negligible interaction: \((i,j) \in E \; \iff \; H_{(i,j).} \,\ncong\, 0\).
And this is indeed the case for the data available in our study, as better explained in the next paragraph.
Specifically, both 1M and 500k realizations were computed.
Preserving more links, indeed, leads to the discovery of weak interactions.
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Acknowledgments
We thank Emanuele Rizzo for his expert technical help and Marianovella Mello for her administrative work. This work was part of the Project MUSCA (PAC02L1-0018), funded by the Italian Ministry of Education, University and Research.
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Corallo, A., Bisconti, C., Fortunato, L. et al. Statistical mechanics approach for collaborative business social network reconstruction. Soc. Netw. Anal. Min. 6, 35 (2016). https://doi.org/10.1007/s13278-016-0342-0
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DOI: https://doi.org/10.1007/s13278-016-0342-0