Abstract
Cloud Computing has a great potential to transform the way we use technology. People have started using cloud services but they still have a lot of apprehensions resulting from the lack of trust on Cloud Service Provider (CSP) and the associated security risks. In this paper, we have proposed a fuzzy rule-based expert system that evaluates trustworthiness of a CSP from the viewpoint of consumers (called Direct-Trust), their Public-Review, and the Cloud Auditor (called Auditor-Trust). A survey has been conducted to rate the five CSPs on the basis of their Reliability, Performance, Security, and Usability. The data collected from the survey serve as the dataset to calculate the Direct-Trust and Public-Review. Auditor-Trust has been calculated using the data generated by Nasuni, a cloud storage company which evaluates CSPs on the basis of their Performance, Availability, Scalability, and Accuracy. Final Trustworthiness is then calculated by combining Direct-Trust, Public-Review, and Auditor-Trust. All the simulations have been done using Fuzzy Logic Toolbox of MATLAB. The results generated rank the CSPs according to their Final Trustworthiness. A scale of 1–5 has been used in all the calculations for ratings.


















Similar content being viewed by others
Explore related subjects
Discover the latest articles and news from researchers in related subjects, suggested using machine learning.References
Angin, P., Bhargava, B., Ranchal, R., Singh, N., Linderman, M., Othmane, L.B., Lilien, L.: An entity-centric approach for privacy and identity management in cloud computing. In: Proceedings of the 29th IEEE Symposium on Reliable Distributed Systems. IEEE, pp. 177–183 (2010)
Ruohomaa, S., Kutvonen, L.: Trust management survey. In: Proceedings of the 3rd International Conference on Trust Management, pp. 77–92. Springer, Heidelberg (2005)
Mui, L., Mohtashemi, M., Halberstadt, A.: A computational model of trust and reputation. In: Proceedings of the 35th Annual Hawaii International Conference on System Sciences. IEEE, pp. 2431–2439 (2002)
Chakrabarti, A.: Grid Computing Security. Springer, Berlin (2007)
Carbo, J., Molina, J.M., Davila, J.: Trust management through fuzzy reputation. Int. J. Coop. Inf. Syst. 12(01), 135–155 (2003)
Song, S., Hwang, K., Zhou, R., Kwok, Y.K.: Trusted P2P transactions with fuzzy reputation aggregation. Internet Comput. 9(6), 24–34 (2005)
Griffiths, N.: A Fuzzy Approach to Reasoning with Trust, Distrust and Insufficient Trust. In Cooperative Information Agents X, pp. 360–374. Springer, Berlin (2006)
Schmidt, S., Steele, R., Dillon, T.S., Chang, E.: Fuzzy trust evaluation and credibility development in multi-agent systems. Appl. Soft Comput. 7(2), 492–505 (2007)
Azzedin, F., Ridha, A., Rizvi, A.: Fuzzy trust for peer-to-peer based systems. Proc. World Acad. Sci. Eng. Technol. 21, 1307–6884 (2007)
Al-Mutairi, M.S., Hipel, K.W., Kamel, M.S.: Trust and cooperation from a fuzzy perspective. Math. Comput. Simul. 76(5), 430–446 (2008)
Bharadwaj, K.K., Al-Shamri, M.Y.H.: Fuzzy computational models for trust and reputation systems. Electron. Commer. Res. Appl. 8(1), 37–47 (2009)
Tajeddine, A., Kayssi, A., Chehab, A., Artail, H.: Fuzzy reputation-based trust model. Appl. Soft Comput. 11(1), 345–355 (2011)
Ludwig, S.A., Pulimi, V., Hnativ, A.: Fuzzy approach for the evaluation of trust and reputation of services. In: Proceedings of IEEE International Conference on Fuzzy Systems. FUZZ-IEEE, pp. 115–120 (2009)
Alhamad, M., Dillon, T., Chang, E.: Trust-evaluation metric for cloud applications. Int. J. Mach. Learn. Comput. 1(4), 416–421 (2011)
Supriya, M., Venkataramana, L.J., Sangeeta, K., Patra, G.K.: Estimating trust value for cloud service providers using fuzzy logic. Int. J. Adv. Comput. Sci. Appl. 48(19), 28–34 (2012)
Nafi, K.W., Kar, T.S., Hossain, M., Hashem, M.M.A.: A new trusted and secured E-commerce architecture for cloud computing. In: Proceedings of International Conference on Informatics, Electronics & Vision (ICIEV). IEEE, pp. 1–6 (2013)
Alabool, H.M., Mahmood, A.K.: Trust-based service selection in public cloud computing using fuzzy modified VIKOR method. Aust. J. Basic Appl. Sci. 7(9), 211–220 (2013)
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Chahal, R.K., Singh, S. Fuzzy Rule-Based Expert System for Determining Trustworthiness of Cloud Service Providers. Int. J. Fuzzy Syst. 19, 338–354 (2017). https://doi.org/10.1007/s40815-016-0149-1
Received:
Revised:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s40815-016-0149-1