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A review on quality of experience (QoE) in cloud computing

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Abstract

The services are delivered to the user through a protocol interface of different resources. Service delivery conferring on quality of service (QoS) mentioned in service level agreement (SLA) and user satisfaction has been a major problem to access cloud services. To avoid such situations quality of experience (QoE) domain was added to the cloud computing environment to assess user satisfaction and the need for service delivery. In this paper, we present a review of QoE-based solutions, frameworks, and models, which have been proposed for different cloud computing environments. Finally, we discuss the advantages of frameworks and models, their limitations, and open issues for future research in cloud computing.

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Laghari, A.A., Zhang, X., Shaikh, Z.A. et al. A review on quality of experience (QoE) in cloud computing. J Reliable Intell Environ 10, 107–121 (2024). https://doi.org/10.1007/s40860-023-00210-y

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