Skip to main content
Log in

The facilitation of groups and networks: capabilities to shape creative cooperation

  • Original Article
  • Published:
AI & SOCIETY Aims and scope Submit manuscript

Abstract

Various economic, social and technological developmental trends have induced new challenges to intra- and inter-organisational cooperation. The facilitator, defined as a process guide of creative cooperation, is becoming more and more in focus to assist groups, teams and networks to meet these challenges. The author defines and exemplifies different levels of creative cooperation. Core capabilities of facilitation are defined and explained at each level. Finally, possible societal and ethical aspects of facilitation are discussed as well as future perspectives of disseminating facilitative values and methods.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. Hunter, Bailey and Taylor (1995) suggest three more levels, namely, the "energy level", the "ritual or spiritual level" and the "intuitive level". We find no justification for a specific "energy level", because all levels contain a certain kind of energy. The "ritual or spiritual level" may be relevant for religious groups, but not as a level for all kinds of facilitation in general. The "intuitive level" is included in the "synergistic level" in our definition.

  2. We are not going to describe each method in this article but recommend the following literature: Mintzberg 1994; Blades 1992; Jungk and Müllert 1989; Rasmussen 2003; Eden 1990; Friend 1993; Checkland 1989.

  3. Here I am deviating a bit from Heron, who seems to advise that implicit statements should be "divined and put back to them" by the facilitator (Heron 2000). To my mind, it is not always productive to make everything explicit. Sometimes there is a good reason not to go further into a specific issue, even if it may be tempting to do so. In other situations it may be very important to divine and make it explicit. The empathic facilitators are able to judge when they should make implicit statements explicit and when not.

References

  • Anyaegbunan C, Mefalopulos P and Moetsabi T (1999) Facilitating grassroots participation in development: new training models and techniques. In: White SA (ed) The art of facilitating participation, Sage Publications, New Delhi, India

  • Blades M (1992) Modelling in strategic analysis. Heal Serv Manage July/August:30–31

  • Brödner P (2003) Innovation strategies, work organisation and competitiveness: experiences from EU member states. In: Proceedings of the Prospects for the Social Conditions and the Role of Work in the Italian and European Society Conference, Bologna, Italy, 18–21 June 2003

  • Castells M (2000) The information age: economy, society and culture. Vol. I: The rise of the network society. Blackwell, Oxford, UK

  • Checkland P (1989) An application of soft systems methodology. In: Rosenhead J (ed) Rational analysis for a problematic world. Problem structuring methods for complexity, uncertainty and conflict, Wiley, London, UK

  • Eden C (1990) Cognitive maps as a visionary tool: strategy embedded in issue management. In: Dyson RD (ed) Strategic planning: models and analytical techniques, Wiley, London, UK

  • Forman J, Larsen AV and Therkildsen K (2002) Facilitation of the Green Guides. (Danish Unpublished Report, Ipl, DTU, DK)

  • Friend J (1993) Planning in the presence of uncertainty: principles and practice. J Infra Plan Manage 476:4–21

    Google Scholar 

  • Heron J (1992): Feeling and personhood: psychology in another key. Sage Publications, London, UK

  • Heron J (2000) The complete facilitator's handbook. Kogan Page Limited, London, UK

  • Hunter D, Bailey A and Taylor B (1995) The art of facilitation. Fisher Books, Tucson, AZ

  • Jungk K, Müllert N (1989) Zukunftswerkstätten. Heyne Sachbuch, München, Germany

  • Justice T, Jamieson DW (1999) The facilitator's fieldbook. AMACOM, New York, NY

  • Laessoe J, Rasmussen LB (1989) The electronic sketch pad. Reproset, Denmark

  • Mintzberg H (1994) The rise and fall of strategic planning. Prentice-Hall, London, UK

  • Nussbaum MC (2000) Women and human development—the capabilities approach. Cambridge University Press, New York

  • Polanyi M (1966) The tacit dimension. Routledge & Kegan Paul, London, UK

  • Postle D (1991) Emotional competence. Wentworth Institute, London, UK

  • Rasmussen LB (2002) Work process knowledge and creativity in industrial design. In: Boreham N, Samurcay R and Fischer M (eds) Work process knowledge, Routledge, London, UK

  • Rasmussen L B (2003) Action research toolkit II: the scenario workshop. In: Brandt D (ed) Navigating innovations—Indo-European cross-cultural experiences, India Research Press, New Delhi, India

  • Rasmussen LB, Eriksen ER and Hansen F (1985) Tacit knowledge versus system knowledge. In: Rader M, Wingert B and Riehm U (eds) Social science research on CAD/CAM, Physica-Verlag, Heidelberg, Germany

  • Schön DA (1983) The reflective practitioner. Basic Books, New York

  • St. Anne S (1999) A journey in search of facilitative communication. In: White SA (ed) The art of facilitating participation, Sage Publications, New Delhi, India

  • Webster's New Encyclopedic Dictionary (1996) Könemann, Cologne, Germany

  • White SA, Nair KS (1999) The catalyst communicator: facilitation without fear. In: White SA (ed) The art of facilitating participation, Sage Publications, New Delhi, India

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Lauge Baungaard Rasmussen.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Rasmussen, L.B. The facilitation of groups and networks: capabilities to shape creative cooperation. AI & Soc 17, 307–321 (2003). https://doi.org/10.1007/s00146-003-0285-7

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s00146-003-0285-7

Keywords

Navigation