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Presence and digital tourism

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An Erratum to this article was published on 24 April 2014

Abstract

This paper provides an introduction to digital tourism as mediated by presence research as a means to create substantive user experiences (UX) for visitors. Tourism is a rich and varied socio-economic activity that permeates our global society. Digital tourism is the digital support of the tourist experience. In this paper we introduce and survey both fields and introduce a number of examples of tourist experiences based on our blended spaces approach. Cutting across this is the sense of presence that visitors can experience in real or digital tourist experiences. We conclude the paper with a discussion of designing the user experience in blended tourist spaces.

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Authors and Affiliations

  1. Centre for Interaction Design, Edinburgh Napier University, Edinburgh, Scotland, UK

    David Benyon

  2. SACHI, St Andrews Computer Human Interaction, University of St Andrews, St Andrews, Scotland, UK

    Aaron Quigley

  3. GCCIS School of Informatics, Rochester Institute of Technology, Rochester, NY, 14623, USA

    Brian O’Keefe

  4. Communication and Ergonomics of NEw Technologies Lab—ICE NET Lab, Università Cattolica del Sacro Cuore, 20123, Milan, Italy

    Giuseppe Riva

Authors
  1. David Benyon
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  2. Aaron Quigley
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  3. Brian O’Keefe
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  4. Giuseppe Riva
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Correspondence to David Benyon.

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Benyon, D., Quigley, A., O’Keefe, B. et al. Presence and digital tourism. AI & Soc 29, 521–529 (2014). https://doi.org/10.1007/s00146-013-0493-8

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