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RETRACTED ARTICLE: Efficiency optimization and simulation to manufacturing and service systems based on manufacturing technology Just-In-Time

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This article was retracted on 31 August 2023

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Abstract

The similarities between manufacturing and the service industry are analyzed in this research. Student information desk (SID) in the University of Exeter is used as the case study in this research to explore the application of manufacturing technology in service system. The manufacturing technology Just-In-Time (JIT) is applied in this research to improve the efficiency of SID. The results of solution are examined using computer simulation software “Witness.” Different simulation models are built to examine the results of the two improvement solutions by applying manufacturing technology JIT. The result indicates that manufacturing technology JIT performs well in the service system when compared to the traditional service management improvement solution.

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Funding

This paper is supported by grants from the National Natural Science Foundation of China (71731010,71671048), the Natural Science Foundation of Guangdong Province (2015A030310506), the Philosophy and Social Science Planning Program of Guangdong Province (GD16XGL38), and the Philosophy and Social Science Planning Program of Guangzhou (2016GZQN32).

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Authors and Affiliations

  1. School of Management, Guangzhou University, Guangzhou, 510006, People’s Republic of China

    Dong Wang

  2. School of Insurance, Guangdong University of Finance, Guangzhou, 510521, People’s Republic of China

    Yujing Chen

  3. Wangsu Technology limited, Fuzhou, 361000, People’s Republic of China

    Dan Chen

Authors
  1. Dong Wang
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  2. Yujing Chen
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  3. Dan Chen
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Corresponding author

Correspondence to Yujing Chen.

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Wang, D., Chen, Y. & Chen, D. RETRACTED ARTICLE: Efficiency optimization and simulation to manufacturing and service systems based on manufacturing technology Just-In-Time. Pers Ubiquit Comput 22, 1061–1073 (2018). https://doi.org/10.1007/s00779-018-1161-2

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  • DOI: https://doi.org/10.1007/s00779-018-1161-2

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