Abstract
Public service systems are designed to satisfy a public demand on some service. The public is represented here by individual users concentrated at dwelling places situated in a served geographical area. The structure of a public service system is determined by a given number of service center locations, which are to be selected from a finite set of possible locations so that utility perceived by the users be maximal. In this paper, we propose an approach to the public service system design, where the utility perceived by an individual user depends on uncertain parameters. The uncertainty is handled using the theory of fuzzy sets in connection with integer programming tools. The suggested way of public service system designing is accompanied by a computational study.
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Acknowledgments
This work was supported by the research grants VEGA 1/0296/12 “Public Service Systems with Fair Access to Service” and APVV-0760-11 “Designing of Fair Service Systems on Transportation Networks”. We would also like to thank to “Centre of excellence for systems and services of intelligent transport” (ITMS 26220120050) for built up the infrastructure, which was used.
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Janáček, J. Public service system design with fuzzy parameters of perceived utility. Cent Eur J Oper Res 23, 595–606 (2015). https://doi.org/10.1007/s10100-014-0370-7
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DOI: https://doi.org/10.1007/s10100-014-0370-7