Skip to main content
SpringerLink
Log in

AHP model for performance evaluation of employees in a Czech management consulting company

  • Original Paper
  • Published:
Central European Journal of Operations Research Aims and scope Submit manuscript

Abstract

The article is focused on an application of the analytic hierarchy process (AHP) to the performance evaluation of employees of a management consulting company. Performance evaluation of employees is a complex task that must take into account various aspects and evaluation criteria. Moreover, each employee of the company participates during the period being considered in several projects and his or her overall performance is an aggregation of individual performances in particular projects. This aggregation is based on the weights of the projects that usually depend on man-days the employees participated in the projects or their financial contributions. AHP is a tool for structuring and analysis of complex decision making problems and seems to be an ideal tool for this task. The proposed AHP model combines relative and absolute measurement and allows deriving overall performance scores of the employees through a simple MS Excel tool easily and quickly without the necessity to use any specialized software.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Albayrak E, Erensal YC (2004) Using analytic hierarchy process (AHP) to improve human performance: an application of multiple criteria decision making problem. J Intell Manuf 15(4):491–503

    Article  Google Scholar 

  • Armstrong M (2006) Handbook of human resource management practice. Kogan Page Limited, London

    Google Scholar 

  • Armstrong M (2009) Armstrong’s handbook of performance management: an evidence-based guide to delivering high performance. Kogan Page Publishers, London

    Google Scholar 

  • Banfield P, Kay R (2008) Introduction to human resource management. Oxford University Press, New York

    Google Scholar 

  • Bersin J (2016) Global human capital trends 2016: the new organization: different by design. Deloitte University Press. https://www2.deloitte.com/us/en/pages/human-capital/articles/introduction-human-capital-trends.html. Accessed 18 Dec 2016

  • Bersin J (2014) Global human capital trends 2014: engaging the 21st century workforce. Deloitte University Press. http://www2.deloitte.com/global/en/pages/human-capital/articles/human-capital-trends-2014.html. Accessed 18 Dec 2016

  • Briscoe DB, Claus LM (2008) Employee performance management: policies and practices in multinational enterprises. In: Budwah PW, DeNisi A (eds) Performance management systems: a global perspective. Routledge, Abingdon, pp 15–35

    Google Scholar 

  • Buckingham M, Goodall A (2015) Reinventing performance management. Harvard Business Review (online). https://hbr.org/2015/04/reinventing-performance-management. Accessed 18 Dec 2016

  • De Andres R, Garcia-Lapresta JL, Gonzales Pachón J (2010) Performance appraisal based on distance function methods. Eur J Oper Res 207(3):1599–1607

    Article  Google Scholar 

  • Delpo AA (2007) The performance appraisal handbook: legal and practical rules for managers. Nolo, Berkeley

    Google Scholar 

  • Farkas A, Rósza P (2013) A recursive least-squares algorithm for pairwise comparison matrices. CEJOR 21(4):817–843

    Article  Google Scholar 

  • Giangreco A, Carugati A, Sebastiano A, Al Tamimi H (2012) War outside, ceasefire inside: an analysis of the performance appraisal system of a public hospital in a zone of conflict. Eval Program Plan 35(1):161–170

    Article  Google Scholar 

  • Gosselin A, Werner JM, Halle N (1997) Ratee preference concerning performance management and appraisal. Hum Resour Dev Q 8(4):315–333

    Article  Google Scholar 

  • Hamerman PD, Schooley C, Andrews C, Miller J, McGovern M (2016) Transform employee performance for continuous engagement. Forrester Research (online). https://www.forrester.com/report/Transform+Employee+Performance+For+Continuous+Engagement/-/E-RES115657. Accessed 18 Dec 2016

  • Haines VY, St-Onge S (2012) Performance management effectiveness: practices or context? Int J Hum Resour Manag 23(6):1158–1175

    Article  Google Scholar 

  • Ishizaka A, Lusti M (2006) How to derive priorities in AHP: a comparative study. CEJOR 14(4):387–400

    Article  Google Scholar 

  • Islam R, Rasad SM (2006) Employee performance evaluation by the AHP: a case study. Asia Pac Manag Rev 11(3):163–176

    Google Scholar 

  • Lawler EE, McDermott M (2003) Current performance management practices: examining the varying impacts. WorldatWork J 12(2):49–60

    Google Scholar 

  • Lyster S, Arthur A (2007) 199 pre-written employee performance appraisals: the complete guide to successful employee evaluations and documentation. Atlantic Publishing Group, Ocala

    Google Scholar 

  • Longenecker CO, Fink LS (1999) Creative effective performance appraisals. Ind Manag 41(5):18–23

    Google Scholar 

  • Potgieter L (2002) Appraisal vs performance management. Performance Management Institute of Australia (online). http://www.pmia.org.au/white/appvperf.pdf. Accessed 18 Dec 2016

  • Rock D, Jones B (2015) What really happens when companies nix performance ratings. Harvard Business Review (online). https://hbr.org/2015/11/what-really-happens-when-companies-nix-performance-ratings. Accessed 18 Dec 2016

  • Saaty TL (1990) The analytic hierarchy process. RWS Publications, Pittsburgh

    Google Scholar 

  • Saaty TL (1996) Decision making with feedback: the analytic network process. RWS Publications, Pittsburg

    Google Scholar 

  • Saaty TL, Peniwati K, Shang JS (2007) The analytic hierarchy process and human resource allocation: half the story. Math Comput Modell 46(7–8):1041–1053

    Article  Google Scholar 

  • Smith B, Hornsby JS, Shirmeyer R (1996) Current trends in performance appraisal: an examination of managerial practice. SAM Adv Manag J 61(3):10–15

    Google Scholar 

  • Society for Human Resource Management (2014) HR professionals’ perceptions about performance management effectiveness (online). http://www.shrm.org/research/surveyfindings/articles/pages/2014-performance-management.aspx. Accessed 18 Dec 2016

  • Spence JR, Keeping LM (2011) Conscious rating distortion in performance appraisal: a review, commentary, and proposed framework for research. Hum Resour Manag Rev 21(2):85–95

    Article  Google Scholar 

  • Subramanian N, Ramanathan R (2012) A review of applications of analytic hierarchy process in operations management. Int J Prod Econ 138(2):215–241

    Article  Google Scholar 

  • Taylor FA, Ketcham AF, Hoffman D (1998) Personnel evaluation with AHP. Manag Decis 36(10):679–685

    Article  Google Scholar 

  • The Millennial Generation Research Review (2012) U.S. chamber of commerce foundation (online). https://www.uschamberfoundation.org/reports/millennial-generation-research-review. Accessed 18 Dec 2016

  • Vaidya OS, Kumar S (2006) Analytic hierarchy process: an overview of applications. Eur J Oper Res 169(1):1–29

    Article  Google Scholar 

  • Vroom VH (1994) Work and motivation. Wiley, New York

    Google Scholar 

Download references

Acknowledgements

The research is supported by the Czech Science Foundation, Project No. 16-01821S.

Author information

Authors and Affiliations

  1. Czech University of Life Sciences, Prague, Czech Republic

    Lucie Lidinska

  2. University of Economics, Prague, Czech Republic

    Josef Jablonsky

Authors
  1. Lucie Lidinska
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Josef Jablonsky
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Lucie Lidinska.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Lidinska, L., Jablonsky, J. AHP model for performance evaluation of employees in a Czech management consulting company. Cent Eur J Oper Res 26, 239–258 (2018). https://doi.org/10.1007/s10100-017-0486-7

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10100-017-0486-7

Keywords

Search

Navigation