Abstract
Based on the analysis of “real” Second Life meetings data, in educational and professional settings, our objective is to understand the actual uses of this kind of Virtual World and more particularly, the interactive frames constructed in SL meetings and their interrelation with uses of communication media. The originality of our analytical framework stems from the combination of two perspectives: a third view perspective based on analyses of observational data and a first view perspective based on users’ reports on their experience in SL. Our results highlight: boundaries between serious and recreational registers; avatar’s expression and attribution of feelings to the person “behind”; spatial positioning as indicators and constructors of roles and engagement; management of communication fluidity and joint focus; narrowing of communication media used for task focus content; emerging mediation role for management of fractured exchanges.
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Notes
A gesture is a combination of an automatic association of sound and movement of one’s avatar, triggered by a selection in a list of words, such as ‘laughing’ or ‘yawning’.
One of the SL meetings of each group was finally not exploited because technical problems prevented the meetings to go on.
One-way mirror, cameras, eye tracker, software for interpretation and processing of information are in the service of researchers and companies.
This is a voluntary choice, not traditional, even if some authors begin to proceed this way. We consider that it is not problematic as soon as (1) the researchers have not designed the system used and have not positive or negative a priori judgements on it, (2) the researchers have no hypothesis that they wish to confirm but an open curiosity to the emerging processes. Their reflexive ability can even be a benefit since we want the subjects to describe how they lived the situation as precisely as possible.
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Acknowledgments
This study has been conducted in collaboration with Jean-Marc Diverrez. We thank all the participants in the recorded SL meetings. This research has been funded by the programme “Futur et Rupture” of Institut Telecom.
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Détienne, F., Cahour, B., Legout, MC. et al. Interactive frames constructed in Second Life meetings: a study in educational and professional settings. Cogn Tech Work 15, 445–455 (2013). https://doi.org/10.1007/s10111-012-0230-y
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DOI: https://doi.org/10.1007/s10111-012-0230-y