Abstract
Enterprises often embed decision-making processes in procedures in order to address issues in all cases. However, procedures often lead to sub-optimal solutions for any specific decision. As a consequence, each actor develops the practice of addressing decision making in a specific context. Actors contextualize decision making when enterprises are obliged to decontextualize decision making to limit the number of procedures and cover whole classes of decision-making processes by generalization. Practice modeling is not easy because there are as many practices as contexts of occurrence. This chapter proposes a way to deal effectively with practices. Based on a conceptual framework for dealing with context, we present a context-based representation formalism for modeling decision making and its realization by actors. This formalism is called contextual graphs and is discussed using the example of modeling car drivers’ behaviors.
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Acknowledgments
The work presented in this paper is part of the ACC project supported by PREDIT and the French Minister of Transportation, primarily through the funding of a Ph.D. thesis. We also want to thank the other members of the ACC project, especially T. Artières, P. Gallinari, and C. Tijus.
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This article is part of the “Handbook on Decision Support Systems” edited by Frada Burstein and Clyde W. Holsapple (2008) Springer.
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Brézillon, P., Brézillon, J. Context-sensitive decision support systems in road safety. Inf Syst E-Bus Manage 6, 279–293 (2008). https://doi.org/10.1007/s10257-008-0088-y
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DOI: https://doi.org/10.1007/s10257-008-0088-y