Skip to main content
Log in

Socio-technical IS design science research: developing design theory for IS integration management

  • Original Article
  • Published:
Information Systems and e-Business Management Aims and scope Submit manuscript

Abstract

Design science research is an essential part of IS research since the field should not only try to understand how the world is, but also how to change it. We argue that the aim of IS design science research should be to develop practical knowledge not only for the design of novel information technology (IT), but also for IS governance and management. Whereas at least some methodological support exists for researchers engaged in IT-centric design science research, limited support is available for researchers who want to develop design knowledge and theory for IS governance and management. To overcome this shortcoming, we suggest a socio-technical IS design science research approach. The approach has four main activities: (1) identifying problem situations and desired outcomes, (2) reviewing extant theories, knowledge and data, (3) proposing/refining design theory and knowledge, and (4) testing design theory and knowledge. The applicability and usefulness of the proposed approach is shown by means of a design science research project concerning IS integration management in the context of mergers and acquisitions.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

Similar content being viewed by others

References

  • Accenture (2002) Getting information technology right is key to M&A successes. Accenture, retrieved 2010-03-03 from http://www.newsroom.accenture.com/article_display.cfm?article_id=3871

  • Accenture (2006) Executives report that mergers and acquisitions fail to create adequate value. Accenture, retrieved 2010-03-03 from http://www.newsroom.accenture.com/article_display.cfm?article_id=4364

  • Andersson W, Brown M (2004) Revealing cost drivers for systems integration and interoperability through Q methodology. In: Proceedings of the 26th annual conference of the international society of parametric analysts, Frascati, Italy

  • Baskerville RL, Pries-Heje J, Venable J (2007) Soft design science research: extending the boundaries of evaluation in design science research. In: Proceedings of the 2nd international conference on design science research in information systems and technology, Pasadena, CA

  • Bennis WG, O’Toole J (2005) How business schools lost their way. Harvard Business Review 83:96–104

    Google Scholar 

  • Bhaskar R (1975/1978) A realist theory of science. Harvester Press, Sussex

  • Bhaskar R (1979/1998) The possibility of naturalism, third edition. Routledge, London

  • Bunge M (1967) Scientific research ii: the search for truth. Springer Verlag, Berlin

    Google Scholar 

  • Carlsson SA (2003) Advancing information systems evaluation (research): a critical realist approach. Electron J Inf Syst Eval 6:11–20

    Google Scholar 

  • Carlsson SA (2006) Towards an information systems design research framework: a critical realist perspective. In: Proceedings of the 1st international conference on design science research in information systems and technology, Claremont, CA

  • Carlsson SA (2007) Developing knowledge through IS design science research: for whom, what type of knowledge, and how. Scand J Inf Syst 19(2):75–85

    Google Scholar 

  • Carlsson SA (2010) Design science research in information systems: a critical realist approach. In: Hevner A, Chatterjee S (eds) Design research in information systems: theory and practice. Springer, New York, pp 209–233

    Chapter  Google Scholar 

  • Carlsson SA, Henningsson S, Hrastinski S, Keller C (2008) Towards a design research approach for IS use and management: applications from the areas of knowledge management, e-learning and IS integration. In: Proceedings of the 3rd international conference on design science research in information systems and technology, Atlanta, GA

  • Curtis GA, Chanmugam R (2005) Reconcilable differences: IT and post-merger integration. Outlook J:80–85

    Google Scholar 

  • EC (2007) Mergers and acquisitions note 4. Report from the European Commission. European Commission, Brussels

  • George AL, Bennett A (2004) Case studies and theory development in the social sciences. MIT Press, Cambridge

    Google Scholar 

  • Gregor S (2006) The nature of theory in information systems. MIS Q 30:611–642

    Google Scholar 

  • Gregor S, Jones D (2007) The anatomy of a design theory. J Assoc Inf Syst 8:312–335

    Google Scholar 

  • Groff R (2004) Critical realism, post-positivism and the possibility of knowledge. Routledge, London

    Google Scholar 

  • Hedström P, Swedberg R (1998) Social mechanisms: an introductory essay. In: Hedström P, Swedberg R (eds) Social mechanisms: an analytical approach to social theory. Cambridge University Press, Cambridge, pp 1–31

    Chapter  Google Scholar 

  • Hevner A, Chatterjee S (2010) Design science research in information systems: theory and practice. Springer, New York

    Google Scholar 

  • Hevner AR, March ST, Park J, Ram S (2004) Design science in information systems research. MIS Q 28:75–105

    Google Scholar 

  • Hrastinski S, Keller C, Carlsson SA (2007a) An initial design theory for when to support synchronous communication in e-learning environments. In: Proceedings of the 15th European conference on information systems, St. Gallen, Switzerland, pp 395–406

  • Hrastinski S, Keller C, Carlsson SA (2007b) Towards a design theory for synchronous communication in online education. In: Proceedings of the 2nd international conference on design science research in information systems and technology, Pasadena, CA

  • Hrastinski S, Keller C, Carlsson SA (2010) Design exemplars for synchronous e-learning: a design theory approach. Comput Educ 55(2):652–662

    Google Scholar 

  • Iivari J (2007) A paradigmatic analysis of information systems as a design science. Scand J Inf Syst 19:39–64

    Google Scholar 

  • Indulska M, Recker JC (2008) Design science in IS research: a literature analysis. In: Proceedings 4th Biennial ANU workshop on information systems foundation, Canberra

  • Järvinen P (2007) On reviewing results of design research. In: Proceedings of the 15th European conference on information systems, St. Gallen, Switzerland

  • Keller C, Gäre K, Edenius M, Lindblad S (2009) Designing for complex innovations in health care: design theory and realist evaluation combined. In: Proceedings of the 4th international conference on design science research in information systems and technology, Malvern, PA

  • Klein G, Jiang JJ, Saunders C (2006) Leading the horse to water. Commun AIS 18:259–274

    Google Scholar 

  • Layder D (1993) New strategies in social research. Polity Press, Cambridge

    Google Scholar 

  • Layder D (1998) Sociological practice: linking theory and social research. Sage, London

    Google Scholar 

  • Linstone HA, Turoff M (1975) The delphi method, techniques and applications. Addison-Wesley, London

    Google Scholar 

  • Lyytinen K (2008) Design: “Shaping in the wild”. Key note speech at the third international conference on design science research in information systems and technology, Atlanta, GA

  • March ST (2006) Designing design science. In: King JL, Lyytinen K (eds) Information systems: the state of the field. Wiley, Chichester, pp 338–344

    Google Scholar 

  • March ST, Smith G (1995) Design and natural science research on information technology. Decis Support Syst 15(4):251–266

  • Markus ML, Majchrzak A, Gasser L (2002) A design theory for systems that support emergent knowledge processes. MIS Q 26(3):179–213

    Google Scholar 

  • McKay J, Marshall P (2008) Foundation of design science in information systems. Sparks working paper, RISO (Research into Information Systems in Organisations), Faculty of information and communication technologies, Swinburne University of Technology, Melbourne, Australia

  • McKiernan P, Merali Y (1995) Integrating information systems after a merger. Long Range Plann 28:54–62

    Article  Google Scholar 

  • Mehta M, Hirschheim R (2007) Strategic alignment in mergers and acquisitions: theorizing IS integration decision making. J Assoc Inf Syst 8:143–174

    Google Scholar 

  • Norton L (1998) Merger mayhem. Barron’s

  • Pawson R (2006) Evidence-based policy: a realist perspective. Sage Publications, London

    Google Scholar 

  • Pawson R, Tilley N (1997) Realistic evaluation. Sage Publications, London

    Google Scholar 

  • Peppers K, Tuunanen T, Rothenberger MA, Chaterjee S (2008) A design science research methodology for information systems research. J Manag Inf Syst 24(3):45–77

    Google Scholar 

  • Pfeffer J, Sutton RI (2006) Hard facts, dangerous half-truths and total nonsense: profiting from evidence-based management. Harvard Business School Press, Boston

    Google Scholar 

  • Pries-Heje J, Baskerville RL, Venable J (2008) Strategies for design science research evaluation. In: Proceedings of the 16th European conference on information systems, Galway, Ireland

  • Purao S (2002) Design research in technology and information systems: truth or dare. Unpublished paper, school of information sciences and technology, The Pennsylvania State University, University Park, State College, PA

  • Rodgers M (2005) Stay hungry. CIO Magazine

  • Romme AGL (2003) Making a difference: organization as design. Organ Sci 14:558–573

    Article  Google Scholar 

  • Rosemann M, Vessey I (2008) Toward improving the relevance of information systems research to practice: the role of applicability checks. MIS Q 32:1–22

    Google Scholar 

  • Vaishnavi V, Kuechler W (2007) Design science research methods and patterns: innovating information and communication technology. Auerbach, New York

    Book  Google Scholar 

  • Van Aken JE (2004) Management research based on the paradigm of design sciences: the quest for field-tested and grounded technological rules. J Manag Stud 41(2):219–246

    Article  Google Scholar 

  • Van Aken JE (2005) Management research as a design science: articulating the research products of mode 2 knowledge production in management. Br J Manag 16:19–36

    Article  Google Scholar 

  • Van Aken JE (2006) The nature of organizing design: both like and unlike material object design. Working paper 06.13. Eindhoven Centre for Innovation Studies, Technische Universiteit, Eindhoven, The Netherlands

  • Van de Ven AH (2007) Engaged scholarship: a guide for organizational and social research. Oxford University Press, Oxford

    Google Scholar 

  • Walls JG, Widemeyer GR, El Sawy OA (1992) Building an information systems design theory for vigilant EIS. Inf Syst Res 3:36–59

    Article  Google Scholar 

  • Walls JG, Widemeyer GR, El Sawy OA (2004) Assessing information systems design theory in perspective: How useful was our 1992 initial rendition? J Inf Technol Theory Appl 6:43–58

    Google Scholar 

Download references

Acknowledgments

The authors wish to express their thanks to Shirley Gregor, the anonymous reviewers of ISeBM, and to language reviewer Carol-Ann Soames, Jönköping International Business School, for valuable comments on the manuscript.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sven A. Carlsson.

Additional information

S. A. Carlsson, S. Henningsson, S. Hrastinski, and C. Keller have equally contributed to this work.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Carlsson, S.A., Henningsson, S., Hrastinski, S. et al. Socio-technical IS design science research: developing design theory for IS integration management. Inf Syst E-Bus Manage 9, 109–131 (2011). https://doi.org/10.1007/s10257-010-0140-6

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10257-010-0140-6

Keywords

Navigation