Skip to main content
Log in

Practices, Perceptions and Avenues of Net-Based Promotions

  • Published:
Electronic Commerce Research Aims and scope Submit manuscript

Abstract

Net as a medium is endowed with unique characteristics that has assisted the growth of e-commerce and in turn increased use of net-based sales promotions. The paper examines the practices, perceptions of net users and avenues of consumer sales promotions through this medium. To gain insight into current practices, consumer sales promotion on general, specialised and e-commerce sites were studied. An online survey of 161 net users was carried out to examine perceptions of net-based promotions over ten dimensions.

The most frequently promoted product categories across sites were apparel, airlines, and books. Price-off followed by free gift offer was the most commonly used type of promotions. The results of various ANOVA tests revealed that perceptions did not vary across type of promotions but varied across product categories. Based on these findings managerial implications are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  1. Aaker, David and David Erich. (Joachimstachaler) (2000). Building Brands–-The Role of the Web, Brand Leadership. Free Press, pp. 228–259.

  2. Vibhas, Amawate. “Emerging Usage Patterns of the Internet in India”, http://www.ciol.com/content/idc channel/idcview/101032101.asp Accessed on 5/3/2003.

  3. Amor, Daniel (2000). “The E-Business (R)volution,” Prentice Hall, India.

  4. Berelson, Bernard and Gary A. Steiner. (1964). “Human Behaviour: An Inventory of Scientific Finding.” N.Y.: Harcourt Brace Jovanovich, pp. 88.

    Google Scholar 

  5. BestIndianSites.com Accessed on 27/2/2003.

  6. Bezjian-Avery, Alexa and Bobby Calder. (1998) “New Media Interactive Advertising vs. Traditional Advertising.” Journal of Advertising Research}. 38 (Issue 4), 23–33.

    Google Scholar 

  7. Bishop Bill. (2000–01). Dream Up Your Digital Promotion, Strategic Marketing for Digital Age. McGraw Hill, Chapter-9, pp. 149–165.

  8. Brandquiver Study (2001), Indiainfoline Sector Report, http://www.infoline.com/sect/bzec/cho2.html Accessed on 26/2/2003.

  9. Callon, J.D. (1996). “Competitive Advantage Through Information Technology.” New York: McGraw Hill.

    Google Scholar 

  10. Cannon, H., T. Richardson, and A. Yaprak. (1998). “Toward a Framework for Evaluating Internet Advertising Effectiveness.” In Paper Presented at the 1998 Conference of the American Academy of Advertising, Lexington, KY.

  11. Chase, L. (1998). Essential Business Tactics on the Net. New York: J. Wiley.

    Google Scholar 

  12. Dochartaigh, Niall, (2002). The Internet Research Handbook. Sage Publications.

  13. Efraim, Turban, Lae Lee, David King, and H. Michael Chung. (2000). “Electronic Commerce, A Managerial perspective,” Pearson Education, Inc. Chapter-3.

  14. Efraim Turban, Lee Jae, King David, Chung H. Chung, and H. Michael. (2000). “Electronic Commerce, A Managerial Perspective.” Pearson Education, Inc., Chapter-4.

  15. Efraim, Turban, Lee Jae, King David, and Chung H. Michael. (2000). “Electronic Commerce: A Managerial Perspective.” Pearson Education, Inc., Chapter-5.

  16. Efraim, Turban, Lee Jae, King David, Chung H. Chung, and H. Michael. (2000). “Electronic Commerce: A Managerial Perspective.” Pearson Education, Inc., Chapter-1.

  17. Figueiredo, John M. De. (2001). Strategies for E-Business Success. MIT Sloan Management Review, Chapter 1.

  18. James, Gyure, Ramasubramanium Srividya, and Mursi Nasreen, “Impact of Internet Images: Impression-Formation Effects of University Web Site Images,” http://www.psu.edu/dept/medialab/research/univimag.html Accessed on 31/7/2003.

  19. “Hierarchy of Internet Usage-User Life Cycle (ULC)”, http://www.exchange4media.com/e4m/izone/stat290303.asp Accessed on 31/7/2003.

  20. “Internet Economy in India”, exchange4media.com/e4m/izone/izone.asp Accessed on 26/2/2003.

  21. Sandeep, Krishnamurthy. (2003). E-Commerce Management: Text and Cases. Vikas Publishing House, New Delhi.

    Google Scholar 

  22. Mohamed, Ismail and Ali Mubarak. (1999). “Marketing Through Internet.” Indian Journal of Marketing, 10–15.

  23. Moreau, Page, Aradhna Krishna, and Bari Harlam. “The Manufacturer-Retailer-Consumer Triad: Differing Perceptions regarding Price Promotions.” Journal of Retailing 77(201), 547–569.

  24. New Media Review: Markets by Country: an official site of European Travel Commission 2001, http://www.ctcnewmedia.com/review/defaultcaps?Section ID=11&CountryID=61. Accessed on 26/2/2003.

  25. “NASSCOM's Handbook: E-Commerce and E-Business.” (2001). Chapter 1, 15–19.

  26. O'Keefe, S. (1997). Publicity on the Internet}. New York: J. Wiley & Sons.

    Google Scholar 

  27. “Online User Panel Internet Marketing Survey”, June 2000, Knowledge Systems and Research, Inc., http://www.ksrinc.com/research/index.asp Accessed on 31/7/2003.

  28. “Online User Panel: The Future of E-Business”, July 2000, Knowledge Systems and Research, Inc., http://www.ksrinc.com/research/index.asp Accessed on 31/7/2003.

  29. Op.cit. 1.

  30. Op.cit.4.

  31. Op.cit.5.

  32. Op.cit. 5.

  33. Op.cit. 5.

  34. Op.cit. 5.

  35. Op.cit. 5.

  36. Op.cit. 5.

  37. Op.cit. 5.

  38. Op.cit. 9.

  39. Op.cit. 12.

  40. Op.cit. 15.

  41. Op.cit. 22.

  42. Op.cit. 25.

  43. Op.cit. 25.

  44. Op.cit. 25.

  45. Op.cit.26.

  46. Pinell, J.B. (1993). Mass Customisation. Boston: Harvard Business School Press.

    Google Scholar 

  47. Pinell, B.J. and J. Gilmore. (1997). “The Four Faces of Mass Customisation.” Harvard Business Review, January/February.

  48. Rodgers, S. and K.M. Sheldon. (1999). “The Web Motivation Inventory: A new way to characterize web users”, Paper presented at the 1999 Conference of the American Academy of Advertising, Albuquerque, NM.

  49. Richard J. Semenik. (2002). Promotion & Integrated Marketing Communications. South Western, Thomson Learning, Inc., Chapter-11, pp. 406–407.

  50. Shelly Rodgers and Thorson Esther. (2000). “The Interactive Advertising Model: How Users Perceive and Process Online Ads.” Journal of Interactive Advertising, 1(1).

  51. Shultz Don E. and William A. Robinson, (1998). Sales Promotion Essentials (ed. 1). McGraw Hill Publications, Chapter 3, pp. 19–36.

  52. “Study on e-Shopping using e-research”; India Infoline Sector Report B2C E-Commerce, 2001, Indiainfoline.com. http://www.infoline.com/sect/bzec/chol.html Accessed on 26/2/2003.

  53. Sunetra Narayan, Obregon Rafael, Uppal Charu, and Wu Shuanghong, “Does Web Advertising work? Memory for Print vs. Online Media”, http://www.psu.edu/dept/medialb/research/webad.html Accessed on 31/7/2003.

  54. “User Perceptions of the Characteristics of Media”, http://www.pages.prodigy.net/davis.toulger/diss/usertypo.html Accessed on 31/7/2003.

  55. Wang, Yi-Shung and Tzung-I Tang. (2003). “Assessing Customer Perceptions of Website Service Quality in Digital Marketing Environments.” Journal of Enduser Computing, 15 (Issue 3), 14.

    Google Scholar 

  56. Yoon, Sung-Joon, and Joo-Ho Kim. (2001). “Is the Internet More Effective than Traditional Media? Factors Affecting the Choice of Media.” Journal of Advertising Research. 341 (Issue 6), 53–62.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Kureshi Sonal.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Sonal, K., Preeta, V. Practices, Perceptions and Avenues of Net-Based Promotions. Electron Commerce Res 5, 401–424 (2005). https://doi.org/10.1007/s10660-005-1182-6

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10660-005-1182-6

Keywords

Navigation