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Service level agreement management framework for utility-oriented computing platforms

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Abstract

With the increasing popularity of utility-oriented computing where the resources are traded as services, efficient management of quality of service (QoS) has become increasingly significant to both service consumers and service providers. In the context of distributed multimedia content adaptation deployment on service-oriented computing, how to ensure the stringent QoS requirements of the content adaptation is a significant and immediate challenge. However, QoS guarantees in the distributed multimedia content adaptation deployment on service-oriented platform context have not been accorded the attention it deserves. In this paper, we address this problem. We formulate the SLA management for distributed multimedia content adaptation deployment on service-oriented computing as an integer programming problem. We propose an SLA management framework that enables the service provider to determine deliverable QoS before settling SLA with potential service consumers to optimize QoS guarantees. We analyzed the performance of the proposed strategy under various conditions in terms of the SLA success rate, rejection rate and impact of the resource data errors on potential violation of the agreed upon SLA. We also compared the proposed SLA management framework with a baseline approach in which the distributed multimedia content adaptation is deployed on a service-oriented platform without SLA consideration. The results of the experiments show that the proposed SLA management framework substantially outperforms the baseline approach confirming that SLA management is a core requirement for the deployment of distributed multimedia content adaptation on service-oriented systems.

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Acknowledgments

We wish to express our gratitude to the anonymous reviewers who gave their times and energy for helpful suggestions to improve the quality of the paper. We also appreciate the assistance of Maliha Omar without whom this paper will not have been completed. The authors would also like to extend their sincere appreciation to the Deanship of Scientific Research at King Saud University, Riyadh, Saudi Arabia for supporting this research through the Research Group Project No. RGP-VPP-281.

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Authors and Affiliations

  1. School of Information Technology, Faculty of Science, Engineering and Built Environment, Deakin University, Geelong, VIC, 3217, Australia

    Jemal Abawajy

  2. Faculty of Computer Science and Information Technology, Universiti Tun Hussein Onn Malaysia, Parit Raja, Batu Pahat, Malaysia

    Mohd Farhan Fudzee

  3. Department of Information Systems, College of Computer and Information Sciences, King Saud University, Riyadh, Saudi Arabia

    Mohammad Mehedi Hassan & Majed Alrubaian

Authors
  1. Jemal Abawajy
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  2. Mohd Farhan Fudzee
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  3. Mohammad Mehedi Hassan
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  4. Majed Alrubaian
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Correspondence to Jemal Abawajy.

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Abawajy, J., Fudzee, M.F., Hassan, M.M. et al. Service level agreement management framework for utility-oriented computing platforms. J Supercomput 71, 4287–4303 (2015). https://doi.org/10.1007/s11227-015-1526-5

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  • DOI: https://doi.org/10.1007/s11227-015-1526-5

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