Skip to main content
Log in

The joint organization of interaction within a multimodal CSCL medium

  • Published:
International Journal of Computer-Supported Collaborative Learning Aims and scope Submit manuscript

Abstract

In order to collaborate effectively in group discourse on a topic like mathematical patterns, group participants must organize their activities in ways that share the significance of their utterances, inscriptions, and behaviors. Here, we report the results of a ethnomethodological case study of collaborative math problem-solving activities mediated by a synchronous multimodal online environment. We investigate the moment-by-moment details of the interaction practices through which participants organize their chat utterances and whiteboard actions as a coherent whole. This approach to analysis foregrounds the sequentiality of action and the implicit referencing of meaning making—fundamental features of interaction. In particular, we observe that the sequential construction of shared drawings and the deictic references that link chat messages to features of those drawings and to prior chat content are instrumental in the achievement of intersubjectivity among group members’ understandings. We characterize this precondition of collaboration as the co-construction of an indexical field that functions as a common ground for group cognition. Our analysis reveals methods by which the group co-constructs meaningful inscriptions in the dual-interaction spaces of its CSCL environment. The integration of graphical, narrative, and symbolic semiotic modalities in this manner also facilitates joint problem solving. It allows group members to invoke and operate with multiple realizations of their mathematical artifacts, a characteristic of deep learning of mathematics.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9

Similar content being viewed by others

Notes

  1. For instance, after Qwertyuiop declares the completion of the grid in line 11, 137 anchors Qwertyuiop’s drawing to the background at 7:15:47 (see Log 3). Because such a move preserves the positions of the selected objects and the objects affected by the move include only the lines recently added by Qwertyuiop, 137’s anchoring move seems to give a particular significance to Qwertyuiop’s recent drawing. Hence, 137’s anchoring move can be treated as an (implicit) endorsement of Qwertyuiop’s drawing effort in response to his previous request.

  2. While a participant is typing, a social awareness message appears under the chat entry box on everyone else’s screen stating that the person “is typing” (see Fig. 5). When the typist posts the message, the entire message appears suddenly as an atomic action in everyone’s chat window.

  3. In the meantime, Qwertyuiop also performs a few drawing actions near the shared drawing, but his actions do not introduce anything noticeably different because he quickly erases what he draws each time.

  4. 137 makes use of Gauss’s method for summing this kind of series, adding the first and last term and multiplying by half of the number of terms: (1 + n + n – 1)*n/2 = 2n*n/2 = n2. This method was used by the group and shared in previous sessions involving the stair pattern that is still visible in the whiteboard.

References

  • Avouris, N., Dimitracopoulou, A., & Komis, V. (2003). On analysis of collaborative problem solving: an object-oriented approach. Computers in Human Behavior, 19, 147–167.

    Article  Google Scholar 

  • Baker, M., Hansen, T., Joiner, R., & Traum, D. (1999). The role of grounding in collaborative learning tasks. In P. Dillenbourg (Ed.), Collaborative learning: Cognitive and computational approaches (pp. 31–63). Oxford, UK: Pergamon.

    Google Scholar 

  • Çakir, M. P. (2009). How online small groups co-construct mathematical artifacts to do collaborative problem solving. Philadelphia, PA, USA: Unpublished Dissertation, Ph.D., College of Information Science and Technology, Drexel University.

  • Clark, H., & Brennan, S. (1991). Grounding in communication. In L. Resnick, J. Levine & S. Teasley (Eds.), Perspectives on socially-shared cognition (pp. 127–149). Washington, DC: APA.

    Chapter  Google Scholar 

  • Clark, H. H., & Marshall, C. (1981). Definite reference and mutual knowledge. In A. K. Joshi, B. Weber & I. A. Sag (Eds.), Elements of discourse understanding (pp. 10–63). New York, NY: Cambridge University Press.

    Google Scholar 

  • Coulon, A. (1995). Ethnomethodology. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Dillenbourg, P. (2005). Dual-interaction spaces. In T. Koschmann, D. D. Suthers & T.-W. Chan (Eds.), Computer-supported collaborative learning 2005: The next ten years! (Proceedings of CSCL 2005). Taipei, Taiwan: Mahwah, NJ: Erlbaum.

    Google Scholar 

  • Dillenbourg, P., Baker, M., Blaye, A., & O’Malley, C. (1996). The evolution of research on collaborative learning. In P. Reimann & H. Spada (Eds.), Learning in humans and machines: Towards an interdisciplinary learning science (pp. 189–211). Oxford, UK: Elsevier.

    Google Scholar 

  • Dillenbourg, P., & Traum, D. (2006). Sharing solutions: persistence and grounding in multimodal collaborative problem solving. Journal of the Learning Sciences, 15(1), 121–151.

    Article  Google Scholar 

  • Garcia, A., & Jacobs, J. B. (1998). The interactional organization of computer mediated communication in the college classroom. Qualitative Sociology, 21(3), 299–317.

    Article  Google Scholar 

  • Garcia, A., & Jacobs, J. B. (1999). The eyes of the beholder: understanding the turn-taking system in quasi-synchronous computer-mediated communication. Research on Language and Social Interaction, 34(4), 337–367.

    Article  Google Scholar 

  • Garfinkel, H., & Sacks, H. (1970). On formal structures of practical actions. In J. Mckinney & E. Tiryakian (Eds.), Theoretical sociology: Perspectives and developments (pp. 337–366). New York, NY: Appleton-Century-Crofts.

    Google Scholar 

  • Goodwin, C. (1994). Professional vision. American Anthropologist, 96(3), 606–633.

    Article  Google Scholar 

  • Goodwin, C. (2000). Action and embodiment within situated human interaction. Journal of Pragmatics, 32, 1489–1522.

    Article  Google Scholar 

  • Goodwin, C., & Heritage, J. (1990). Conversation analysis. Annual Review of Anthropology, 19, 283–307.

    Article  Google Scholar 

  • Hanks, W. (1992). The indexical ground of deictic reference. In C. Goodwin & A. Duranti (Eds.), Rethinking context: Language as an interactive phenomenon. Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Hanks, W. (1996). Language and communicative practices. Boulder, CO: Westview.

    Google Scholar 

  • Healy, L., & Hoyles, C. (1999). Visual and symbolic reasoning in mathematics: making connections with computers. Mathematical Thinking and Learning, 1(1), 59–84.

    Article  Google Scholar 

  • Heritage, J. (1984). Garfinkel and ethnomethodology. Cambridge, UK: Polity.

    Google Scholar 

  • Hutchins, E. (1996). Cognition in the wild. Cambridge, MA: MIT.

    Google Scholar 

  • Jermann, P. (2002). Task and interaction regulation in controlling a traffic simulation. Paper presented at the Computer support for collaborative learning: Foundations for a CSCL community. Proceedings of CSCL 2002, Boulder, CO. Proceedings pp. 601–602.

  • Jermann, P., & Dillenbourg, P. (2005). Planning congruence in dual spaces. In T. Koschmann, D. D. Suthers & T.-W. Chan (Eds.), Computer-supported collaborative learning 2005: The next ten years! (Proceedings of CSCL 2005). Taipei, Taiwan: Mahwah, NJ: Erlbaum.

    Google Scholar 

  • Jordan, B., & Henderson, A. (1995). Interaction analysis: foundations and practice. Journal of the Learning Sciences, 4(1), 39–103. Retrieved from http://lrs.ed.uiuc.edu/students/c-merkel/document4.HTM.

    Article  Google Scholar 

  • Koschmann, T. (2002). Dewey’s contribution to the foundations of CSCL research. In G. Stahl (Ed.), Computer support for collaborative learning: Foundations for a CSCL community: Proceedings of CSCL 2002, pp. 17–22. Boulder, CO: Erlbaum.

    Google Scholar 

  • Koschmann, T., & LeBaron, C. (2003). Reconsidering common ground: Examining clark’s contribution theory in the operating room. Paper presented at the European Computer-Supported Cooperative Work (ECSCW ’03), Helsinki, Finland. Proceedings pp. 81–98.

  • Koschmann, T., LeBaron, C., Goodwin, C., & Feltovich, P. J. (2001). Dissecting common ground: Examining an instance of reference repair. In J. D. Moore & K. Stenning (Eds.), Proceedings of the twenty-third annual conference of the cognitive science society (pp. 516–521). Mahwah, NJ: Erlbaum.

    Google Scholar 

  • Koschmann, T., Stahl, G., & Zemel, A. (2007). The video analyst’s manifesto (or the implications of Garfinkel’s policies for the development of a program of video analytic research within the learning sciences). In R. Goldman, R. Pea, B. Barron & S. Derry (Eds.), Video research in the learning sciences (pp. 133–144). Erlbaum: Mahway, NJ. Retrieved from http://GerryStahl.net/publications/journals/manifesto.pdf.

    Google Scholar 

  • Levinson, S. (1983). Pragmatics. Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Livingston, E. (2006). Ethnomethodological studies of mediated interaction and mundane expertise. The Sociological Review, 54(3).

  • Lockhart, P. (2008). Lockhart’s lament. MAA Online, 2008(March). Retrieved from http://www.maa.org/devlin/devlin_03_08.html.

  • Moss, J., & Beatty, R. A. (2006). Knowledge building in mathematics: supporting collaborative learning in pattern problems. International Journal of Computer-Supported Collaborative Learning (ijCSCL), 1(4), 441–466.

    Article  Google Scholar 

  • Mühlpfordt, M., & Stahl, G. (2007). The integration of synchronous communication across dual interaction spaces. In C. Chinn, G. Erkens, & S. Puntambekar (Eds.), The proceedings of CSCL 2007: Of mice, minds, and society (CSCL 2007). New Brunswick, NJ. Retrieved from http://GerryStahl.net/vmtwiki/martin.pdf.

  • Mühlpfordt, M., & Wessner, M. (2005). Explicit referencing in chat supports collaborative learning. In T. Koschmann, D. D. Suthers & T.-W. Chan (Eds.), Computer-supported collaborative learning 2005: The next ten years! (Proceedings of CSCL 2005) (pp. 460–469). Taipei, Taiwan: Mahwah, NJ: Erlbaum.

    Google Scholar 

  • O’Neill, J., & Martin, D. (2003). Text chat in action. Paper presented at the ACM Conference on Groupware (GROUP 2003), Sanibel Island, FL.

  • Psathas, G. (1995). Conversation analysis: The study of talk-in-interaction. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Roschelle, J., & Teasley, S. (1995). The construction of shared knowledge in collaborative problem solving. In C. O’Malley (Ed.), Computer-supported collaborative learning (pp. 69–197). Berlin, Germany: Springer Verlag.

    Google Scholar 

  • Sacks, H. (1962/1995). Lectures on conversation. Oxford, UK: Blackwell.

    Google Scholar 

  • Sarmiento, J., & Stahl, G. (2008). Extending the joint problem space: Time and sequence as essential features of knowledge building. Paper presented at the International Conference of the Learning Sciences (ICLS 2008), Utrecht, Netherlands. Retrieved from http://GerryStahl.net/pub/icls2008johann.pdf.

  • Sarmiento-Klapper, J. W. (2009). Bridging mechanisms in team-based online problem solving: continuity in building collaborative knowledge. Philadelphia, PA, USA: Unpublished Dissertation, Ph.D., College of Information Science and Technology, Drexel University.

  • Scardamalia, M., & Bereiter, C. (1996). Computer support for knowledge-building communities. In T. Koschmann (Ed.), CSCL: Theory and practice of an emerging paradigm (pp. 249–268). Hillsdale, NJ: Erlbaum.

    Google Scholar 

  • Schegloff, E., & Sacks, H. (1973). Opening up closings. Semiotica, 8, 289–327.

    Article  Google Scholar 

  • Sfard, A. (2008). Thinking as communicating: Human development, the growth of discourses and mathematizing. Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Soller, A., & Lesgold, A. (2003). A computational approach to analyzing online knowledge sharing interaction. Paper presented at the 11th International Conference on Artificial Intelligence in Education, AI-ED 2003, Sydney, Australia. Proceedings pp. 253–260. Amsterdam: IOS.

  • Stahl, G. (2006). Group cognition: Computer support for building collaborative knowledge. Cambridge, MA: MIT. Retrieved from http://GerryStahl.net/mit/.

    Google Scholar 

  • Stahl, G. (2007). Meaning making in CSCL: Conditions and preconditions for cognitive processes by groups. Paper presented at the international conference on Computer-Supported Collaborative Learning (CSCL ’07), New Brunswick, NJ: ISLS. Retrieved from http://GerryStahl.net/pub/cscl07.pdf.

  • Stahl, G. (2008). Book review: exploring thinking as communicating in CSCL. International Journal of Computer-Supported Collaborative Learning (ijCSCL), 3(3), 361–368.

    Article  Google Scholar 

  • Stahl, G. (2009a). For a science of group interaction. Paper presented at the GROUP 2009, Sanibel Island, FL.

  • Stahl, G. (Ed.). (2009b). Studying virtual math teams. New York, NY: Springer. Computer-supported collaborative learning book series, vol 11 Retrieved from http://GerryStahl.net/vmt/book.

  • Stahl, G., Koschmann, T., & Suthers, D. (2006). Computer-supported collaborative learning: An historical perspective. In R. K. Sawyer (Ed.), Cambridge handbook of the learning sciences (pp. 409–426). Cambridge, UK: Cambridge University Press. Retrieved from http://GerryStahl.net/cscl/CSCL_English.pdf in English, http://GerryStahl.net/cscl/CSCL_Chinese_simplified.pdf in simplified Chinese, http://GerryStahl.net/cscl/CSCL_Chinese_traditional.pdf in traditional Chinese, http://GerryStahl.net/cscl/CSCL_Spanish.pdf in Spanish, http://GerryStahl.net/cscl/CSCL_Portuguese.pdf in Portuguese, http://GerryStahl.net/cscl/CSCL_German.pdf in German, http://GerryStahl.net/cscl/CSCL_Romanian.pdf in Romanian.

    Google Scholar 

  • Streeck, J., & Mehus, S. (2003). Microethnography: The study of practices. In K. F. R. Sanders (Ed.), Handbook of language and social interaction. Mahway, NJ: Erlbaum.

    Google Scholar 

  • Suchman, L. A. (1990). Representing practice in cognitive science. In M. Lynch & S. Woolgar (Eds.), Representation in scientific practice. Cambridge, MA: MIT.

    Google Scholar 

  • Suthers, D., Connelly, J., Lesgold, A., Paolucci, M., Toth, E., Toth, J., et al. (2001). Representational and advisory guidance for students learning scientific inquiry. In K. D. Forbus & P. J. Feltovich (Eds.), Smart machines in education: The coming revolution in educational technology (pp. 7–35). Menlo Park: AAAI.

    Google Scholar 

  • Suthers, D., Girardeau, L., & Hundhausen, C. (2003). Deictic roles of external representations in face-to-face and online collaboration. In B. Wasson, S. Ludvigsen & U. Hoppe (Eds.), Designing for change in networked learning environments, Proceedings of the international conference on computer support for collaborative learning 2003 (pp. 173–182). Dordrecht: Kluwer Academic.

    Google Scholar 

  • Teasley, S. D., & Roschelle, J. (1993). Constructing a joint problem space: The computer as a tool for sharing knowledge. In S. P. Lajoie & S. J. Derry (Eds.), Computers as cognitive tools (pp. 229–258). Mahwah, NJ: Erlbaum.

    Google Scholar 

  • ten Have, P. (1999). Doing conversation analysis: A practical guide. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Vygotsky, L. (1930/1978). Mind in society. Cambridge, MA: Harvard University Press.

    Google Scholar 

  • Vygotsky, L. (1934/1986). Thought and language. Cambridge, MA: MIT.

    Google Scholar 

  • Watson, A., & Mason, J. (2005). Mathematics as a constructive activity: Learners generating examples. Mahwah, NJ: Erlbaum.

    Google Scholar 

  • Wittgenstein, L. (1944/1956). Remarks on the foundations of mathematics. Cambridge, MA: MIT.

    Google Scholar 

  • Zemel, A., Koschmann, T., LeBaron, C., & Feltovich, F. (2008). “What are we missing?” Usability’s indexical ground. Computer Supported Cooperative Work, 17, 63–85.

    Article  Google Scholar 

Download references

Acknowledgment

The reviews coordinated by Dan Suthers helped us to structure this paper more clearly. Some of the larger methodological, technological, and pedagogical issues the reviewers raised are addressed in (Stahl 2009b), which lists the VMT research team members. This paper is a result of the team’s group cognition. Access to the complete data using the VMT Replayer is available by emailing the authors.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Murat Perit Çakır.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Perit Çakır, M., Zemel, A. & Stahl, G. The joint organization of interaction within a multimodal CSCL medium. Computer Supported Learning 4, 115–149 (2009). https://doi.org/10.1007/s11412-009-9061-0

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11412-009-9061-0

Keywords

Navigation