Abstract
Web-based collaboration tools and groupware are uniquely qualified to address the emerging business opportunities heretofore hindered by location barriers, constraints of time, and expensive travel costs. Global business enterprises are implementing online collaboration software to augment their face-to-face meetings and group decision making in areas of strategic planning and business processes improvements. Several business schools have also integrated web-based group decision support systems into their business education curricula so that students can learn how to use collaboration technologies to support virtual teamwork, group problem solving, and collective intelligence. A collaborative technologies course module is presented, as well as a sampling of web-based group decision support product descriptions. Finally, the paper concludes with a synopsis of student perceptions about integration of these collaborative technologies and the paramount importance of this concept for augmenting virtual team performance in our Digital Age.
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Hunt, C.S., Smith, L.B. & Chen, M. Incorporating collaborative technologies into university curricula: lessons learned. J Comput High Educ 22, 24–37 (2010). https://doi.org/10.1007/s12528-009-9027-2
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DOI: https://doi.org/10.1007/s12528-009-9027-2