Abstract
The healthcare environment is particularly relevant when discussing information technology infrastructure monitoring since availability and communication are vital for the proper functioning of healthcare units. It is important to be able to easily monitor and observe each unit from a single point of access so that actions can be swiftly taken when there is a problem. This paper proposes a multi-site and multi-organization web and microservices-based information technology infrastructure monitoring solution. In addition to exploring the developed system and its architecture, it presents a case study resulting from the system’s implementation in an organization and holds a discussion about the obtained results to determine whether a multi-platform monitoring system improves information technology availability in the healthcare industry.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
5 reasons to build a health monitoring system for a hospital. https://cprimestudios.com/blog/5-reasons-build-health-monitoring-system-hospital. Accessed 8 Oct 2021
Alolayyan MN, Alyahya MS, Alalawin AH, Shoukat A, Nusairat FT (2020) Health information technology and hospital performance the role of health information quality in teaching hospitals. Heliyon 6(10):e05040. https://doi.org/10.1016/j.heliyon.2020.e05040
Alotaibi Y, Federico F (2017) The impact of health information technology on patient safety. Saudi Med J 38:1173–1180. https://doi.org/10.15537/smj.2017.12.20631
Helms MM, Moore R, Ahmadi M (2008) Information technology (IT) and the healthcare industry. Int J Healthc Inf Syst Inf 3(1):75–92
Machado J, Alves V, Abelha A, Neves J (2017) Ambient intelligence via multiagent systems in the medical arena. Eng Intell Syst Electr Eng Commun 15:151–158
Marques C, Ramos V, Peixoto H, Machado J (2022) Pervasive monitoring system for services and servers in healthcare environment. Procedia Comput Sci 201:720–725. https://doi.org/10.1016/j.procs.2022.03.097, the 13th International Conference on Ambient Systems, Networks and Technologies (ANT)/The 5th International Conference on Emerging Data and Industry 4.0 (EDI40)
O’Riordan M (July 2022) Message queues: the right way to process and transform realtime messages. Ably Blog. https://ably.com/blog/message-queues-the-right-way. Accessed 19 Aug 2022
Peixoto H, Santos M, Abelha A, Machado J (2012) Intelligence in interoperability with aida. In: Chen L, Felfernig A, Liu J, Raś ZW (eds) Foundations of Intelligent Systems. Springer, Berlin, pp 264–273
Richardson C (2019) Microservices patterns: with examples in Java. Manning Publications, Shelter Island, New York
Tandon R (November 2021) System design: lessons from Netflix’s notification service design. Ravi’s System Design Newsletter. https://ravisystemdesign.substack.com/p/system-design-lessons-from-netflixs. Accessed 19 Aug 2022
Varshney B (May 2022) OpenMetrics vs OpenTelemetry - a guide on understanding these two specifications \(\vert \) SigNoz. https://signoz.io/blog/openmetrics-vs-opentelemetry. Accessed 19 Aug 2022
Øvretveit J, Scott T, Rundall TG, Shortell SM, Brommels M (2007) Improving quality through effective implementation of information technology in healthcare. Int J Q Health Care 19(5):259–266. https://doi.org/10.1093/intqhc/mzm031
Acknowledgements
This work has been supported by “FCT-Fundação para a Ciência e Tecnologia” within the R &D Units Project Scope: UIDB/00319/2020.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Ramos, V., Marques, C., Peixoto, H., Machado, J. (2023). Information Technology Monitoring in Healthcare: A Case Study. In: Rocha, Á., Ferrás, C., Ibarra, W. (eds) Information Technology and Systems. ICITS 2023. Lecture Notes in Networks and Systems, vol 692. Springer, Cham. https://doi.org/10.1007/978-3-031-33261-6_30
Download citation
DOI: https://doi.org/10.1007/978-3-031-33261-6_30
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-33260-9
Online ISBN: 978-3-031-33261-6
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)