Published online by Cambridge University Press: 07 July 2009
This paper is a review of research into cognitive expertise. The review is organized in terms of a simple model of the knowledge and cognitive processes that might be expected to be enhanced in experts relative to non-experts. This focus on cognitive competence underlying expert performance permits the identification of skills and knowledge that we might wish to capture and model in expert systems. The competence perspective also indicates areas of weakness in human experts. In these areas, we might wish to support or replace the expert with, for example, a normative system rather than attempting to model his or her knowledge.
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