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Fielded applications of case-based reasoning

Published online by Cambridge University Press:  08 May 2006

WILLIAM CHEETHAM  and
IAN WATSON
WILLIAM CHEETHAM
Affiliation:
General Electric Global Research, 1 Research Circle, Niskayuna, NY 12309, USA; e-mail: cheetham@research.ge.com
IAN WATSON
Affiliation:
The University of Auckland, Department of Computer Science, Auckland, New Zealand; e-mail: ian@cs.auckland.ac.nz
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Abstract

This commentary describes notable commercial applications of case-based reasoning, including systems that have been in continuous profitable use for over a decade. It is divided into sections on engineering applications, helpdesk applications and on-line case-based reasoning.

Type
Research Article
Information
The Knowledge Engineering Review , Volume 20 , Issue 3 , September 2005 , pp. 321 - 323
Copyright
2006 Cambridge University Press

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