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The Analysis of Queues with Time-Varying Rates for Telecommunication Models

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Abstract

Time dependent behavior has an impact on the performance of telecommunication models. Examples include: staffing a call center, pricing the inventory of private line services for profit maximization, and measuring the time lag between the peak arrivals and peak load for a system. These problems and more motivate the development of a queueing theory with time varying rates. Queueing theory as discussed in this paper is organized and presented from a communications perspective. Canonical queueing models with time-varying rates are given and the necessary mathematical tools are developed to analyze them. Finally, we illustrate the use of these models through various communication applications.

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Massey, W.A. The Analysis of Queues with Time-Varying Rates for Telecommunication Models. Telecommunication Systems 21, 173–204 (2002). https://doi.org/10.1023/A:1020990313587

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