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The Effects of Process Characteristics on the Value of B2B E-Procurement

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Abstract

Even as more organizations are moving towards implementing Web-based B2B procurement solutions, they are unsure of the real benefits of the Web. In other words, what is the value of B2B e-procurement to an organization and how to measure this value? What factors affect this value? In this paper, we discuss an evaluation framework to determine the value of B2B e-procurement and the effect of process characteristics on the value. We use an empirical study to highlight the different value created by different procurement types. We then develop a more comprehensive economic model to capture the additional effects of demand volume and process complexity. The integration of theoretical and empirical approaches provides a strong foundation to develop and evaluate useful adoption strategies for B2B e-procurement.

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Authors and Affiliations

  1. Belk College of Business, University of North Carolina at Charlotte, NC, USA

    Chandrasekar Subramaniam

  2. Department of Business Administration, 2051 Beckman Institute for Advanced Science and Technology, University of Illinois at Urbana-Champaign, 405 N. Mathews Avenue, Urbana, IL, 61801, USA

    Michael J. Shaw

Authors
  1. Chandrasekar Subramaniam
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  2. Michael J. Shaw
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Correspondence to Michael J. Shaw.

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Subramaniam, C., Shaw, M.J. The Effects of Process Characteristics on the Value of B2B E-Procurement. Information Technology and Management 5, 161–180 (2004). https://doi.org/10.1023/B:ITEM.0000008080.17926.2b

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  • DOI: https://doi.org/10.1023/B:ITEM.0000008080.17926.2b

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