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Konstantopoulos, T., Zachary, S. & Foss, S. Introduction Non-conventional Queueing Models: Heavy Tails, Long-Range Dependence, and Rare Events. Queueing Systems 46, 5–7 (2004). https://doi.org/10.1023/B:QUES.0000021191.01396.c1
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DOI: https://doi.org/10.1023/B:QUES.0000021191.01396.c1