Abstract
This paper examines the access strategies to Information and Communication Technology (ICT) for electronic Human Resource Management (e-HRM) in the context of public service organizations. Emphasizing the importance of public values, such as long-term employee health and well-being, it addresses an emergent and underexplored topic through a narrative review of 12 empirical studies. The findings suggest that the public service organizations use, firstly, internal development and, secondly, alliances as ICT access strategies for managing public servants. The paper discusses practical implications for public and private organizations.
About the authors
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Vadym Mozgovoy is a SNSF (Swiss National Science Foundation) research assistant at the University of Lausanne, Swiss Graduate School of Public Administration (IDHEAP), in Switzerland. He holds a MSc in International Economics from Donetsk National Technical University and a BSc in Business Administration from the University of Geneva. He finished a MSc program in Statistics with a methodological Master thesis at the University of Geneva in 2017. He worked as a Statistician in the context of Biostatistics and Epidemiology in Geneva from 2013 to 2016.
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Tobias Mettler is associate professor and chair of the Information Management Research Unit at the Swiss Graduate School of Public Administration, University of Lausanne. His research focusses on issues related to technology adoption, digital transformation, data-driven decision-making, and business models in the public sector.
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