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Exit Violence: Comparing Usability of Physical and Visual Alarm Buttons in SOS App in the Context of Domestic Violence
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2023
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Gesellschaft für Informatik e.V.
Zusammenfassung
This study investigated the effectiveness of SOS apps in supporting domestic violence victims, specifically examining the activation process through visual user interface (UI) and physical UI. Using a roleplay method and interviews, participant preferences and behaviours were assessed. Participants used an Android phone with an SOS app, activating it through either visual UI or physical UI. While participants displayed similar behaviours and visually focused on the screen for both methods, a strong preference for the physical UI was observed. Despite no significant behavioural differences, participants expressed higher satisfaction and perceived efficacy with the physical UI.