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Designing The Technology For Pet Owners' Psychological Safety And Pet Physical Safety: identifying the challenges, needs and conceptualizing solutions for pet location tracking
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2023
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Gesellschaft für Informatik e.V.
Zusammenfassung
The scale of pet ownership significantly increased in last years, with 92.9 million dogs and 113.6 million cats estimated to be pets in Europe. The following research focuses on how pet location tracking technology design can support pet owners’ mental safety and pets’ physical safety during times of separation. Through participatory design consisting of mind maps, brainstorming and user stories, the target audience identified their primary concerns and developed solutions that an ideal location-tracking mobile app could provide including the mapping of the surroundings, social networks, safe zones or heat maps. The attendees’ insight showed that they anticipate a significantly more broad set of functionalities than just location itself. In the user stories participants expressed their perception of their mental safety in different scenarios of physical separation in case their pet was lost, they left the pet in one’s care or if they had to leave their pet in order to go to work. 29 out of 30 inputs concerning the feelings after using the ’ideal’ app were in the positive spectrum of calmness, happiness and feeling in control. We found that a well design location tracking app can reduce the anxiety and concerns of pet owners.