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The study focused on identifying the roles of tool and human mediator on a web-based course of developing better learning skills, i.e. self-regulative skills. Mediators act as supporters of the learning process. The assumption is that in virtual environments mediators can have particular roles, which are different from a face-to-face learning situation. Online tool mediators can support the student's learning skills, which has been proved earlier and again in this study. In addition to this the mediators can build awareness of possibilities to develop as learners, mediate a feeling of personal space, freedom and integrity. and also act as a mediators of guidance, support and control.