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Data quality assessment from the user's perspective

Published: 18 June 2004 Publication History

Abstract

The quality of data is often defined as "fitness for use", i.e., the ability of a data collection to meet user requirements. The assessment of data quality dimensions should consider the degree to which data satisfy users' needs. User expectations are clearly related to the selected services and at the same time a service can have different characteristics depending on the type of user that accesses it. The data quality assessment process has to consider both aspects and, consequently, select a suitable evaluation function to obtain a correct interpretation of results. This paper proposes a model that ties the assessment phase to user requirements. Multichannel information systems are considered as an example to show the applicability of the proposed model.

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cover image ACM Conferences
IQIS '04: Proceedings of the 2004 international workshop on Information quality in information systems
June 2004
81 pages
ISBN:1581139020
DOI:10.1145/1012453
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 18 June 2004

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  1. data quality
  2. quality assessment
  3. user requirements

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