Volker Wulf
Matthias Jarke
Abstract
The productivity paradox raised concerns that IT investment rarely leads to productivity gains [1]. End-user development (EUD), however, may provide the answer to this concern if increased productivity can be demonstrated. Recent research has questioned the productivity paradox and substantially improved our understanding about how IT productivity may be influenced by the manner of change.
- Brynjolfsson, E. and Hitt, L.M. Beyond the productivity paradox. Commun. ACM 41, 8 (Aug. 1998), 49--55. Google Scholar
Digital Library
- Brynjolfsson, E. and Yang, S. The intangible benefits and costs of computer investments: Evidence from financial markets. In Proceedings of the International Conference on Information Systems (Atlanta, GA, 1997), 147--166. Google ScholarDigital Library
- Orlikowski, W.J., and Hofman, J.D. An improvisational model for change management: The case of groupware technologies. Sloan Management Review (Winter 1997), 11--21.Google Scholar
Index Terms
- The economics of end-user development
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